Sales Account Manager

Sales Account Manager

The Sales Account Manager is responsible for selling the exciting experience of Topgolf and partnering with guests to create their perfect event. The Sales Account Manager focuses on building strong relationships with corporate clients through both inbound and outbound sales efforts, while representing the Topgolf brand in the community.

What We Offer:

• Competitive base salary along with a commission plan
• Health, dental, vision, 401(k) with employer match, paid time off, free mental well-being platform and that's just for starters

How You'll Do It:

• Deliver best-in-class guest experiences from the initial inquiry through post-event follow-up.
• Partner with the Director of Sales (DOS) to foster a fun, engaging, and energetic work environment.
• Maintain a high level of accuracy, quality, and consistency in the sales process.
• Ensure all goals and objectives assigned by the DOS are completed in a timely manner.
• Identify opportunities for sales process improvements and communicate them to the DOS.
• Collaborate with the Operations Team to ensure flawless execution of all events.
• Meet or exceed outbound sales objectives to grow event sales.
• Build and maintain community relationships by networking and participating in organizations such as the Chamber of Commerce, Convention and Visitors Bureaus, and other professional groups.
• Drive awareness of the Topgolf brand and services within the community.
• Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Courage, and Caring.

The Sales Account Manager will also play a key role in maintaining client satisfaction and retention through exceptional communication and follow-up.

What We're Looking For:

• 5+ years of sales experience, with industry experience strongly preferred.
• Undergraduate degree preferred.
• Working knowledge of CRM systems and sales tracking tools.
• Strong negotiation, communication, and organizational skills.
• Ability to coach and mentor junior team members as needed.
• High level of self-accountability, professionalism, and integrity.
• Positive, outgoing personality with strong relationship-building skills.
• Energy, enthusiasm, and adaptability in a fast-paced environment.
• Knowledge of local area businesses and an established client network is a plus.
• Proficiency with Excel, Word, and PowerPoint.

The ideal Sales Account Manager is a motivated self-starter who thrives on connecting with people, creating memorable experiences, and driving results.

EEO Statement:

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.