Student Success Team Lead

A company is looking for a Student Success Team Lead to guide a team of success coaches and improve student outcomes.

Key Responsibilities

Ensure coaches build strong relationships with students and meet performance goals

Lead team meetings to identify retention strategies and track performance using data

Support coaches in addressing challenges and monitor daily activities for effective engagement

Required Qualifications

4+ years of experience in customer service, education, or coaching / mentoring programs

3+ years of leadership experience managing and developing teams

Data-driven mindset with experience using metrics to guide decisions

Passion for coaching and helping others succeed

Prior teaching experience is a plus