Enterprise Sales Director - Healthcare

Description

Ushur delivers the world's first Customer Experience Automation platform built specifically for regulated industries. Purpose-built for delivering ideal self-service, Ushur infuses intelligence into digital experiences for the most delightful and impactful customer engagements. Equipped with guardrails and compliance-ready infrastructure, Ushur powers vertical AI Agents for healthcare, financial services and insurance use cases. Designed for rapid code-less deployment with flexible, advanced capabilities for IT and business teams, enterprises can transform customer and employee journeys at scale in the fastest time to value.

For remote positions, Ushur's U.S. hiring is open to candidates who are residents of the following states: AZ, CA, CO, FL, GA, HI, ID, IL, MD, MI, MN, MO, MA, NJ, NC, OH, PA, SC, TX, UT, VA, WA, NY.

About the Role

We are hiring an Enterprise Sales Director to lead strategic sales in our Healthcare vertical. This is a senior, quota-carrying role for an enterprise seller who operates as a business outcomes advisor, not a traditional product rep. Success in this role comes from insight, discipline, and credibility with executive buyers. You will run long, complex sales cycles where outcomes depend on your ability to diagnose real business problems, align stakeholders, and defend value under scrutiny. This role is not about demo-first selling. It is about problem framing, executive trust, and commercial judgment.

What You'll Do

• Lead complex enterprise sales cycles by diagnosing root business problems before positioning solutions.
• Engage CIOs, COOs, Heads of Operations, Digital, and Business Leaders as a peer-level advisor
• Reframe customer challenges and quantify the cost of inaction, not just the benefit of change
• Build and execute strategic account plans grounded in customer economics and regulatory realities
• Map economic buyers, influencers, blockers, and internal politics within large organizations
• Coach internal champions and manage the buying process, not just sales stages
• Build ROI models and payback narratives even when data is incomplete
• Defend value through procurement and legal negotiations without defaulting to discounting
• Prepare rigorously for every meeting with clear hypotheses, objectives, and next steps
• Partner closely with Product, Marketing, Revenue Operations and Customer Success to ensure durable customer outcomes and expansions.

What You Bring

• 8+ years of enterprise SaaS sales experience, ideally in Healthcare or other regulated industries
• A track record of closing large, complex, multi-stakeholder enterprise deals
• Deep business acumen with fluency in ROI, payback periods, operational efficiency, and cost of inaction
• Mastery of consultative discovery; you listen more than you talk
• Executive presence: structured, calm, and comfortable pushing back respectfully
• High emotional intelligence and the ability to build trust under pressure
• Strong commercial judgment around pricing, tradeoffs, and procurement dynamics
• A disciplined operating style with extreme respect for executive time

Technology & AI Literacy

You do not need to be an engineer—but you must be technologically fluent.

• Comfortable discussing how modern SaaS platforms, APIs, workflow automation, and AI-enabled systems work at a conceptual level
• Able to translate technical capabilities into business outcomes without hiding behind jargon
• Curious and proactive about how AI changes operating models, customer experience, and decision-making
• Willing to leverage AI tools to improve your own productivity, preparation, and customer impact

This role is intentionally not for everyone.

You should not apply if you:

• Rely on demos, feature pitching, or slideware to create momentum
• Talk more than you listen in executive conversations
• Collect logos but struggle to explain how deals were actually won
• Default to discounting to move deals forward
• Are uncomfortable with ambiguity, long sales cycles, or professional scrutiny
• Need tight scripts, heavy enablement, or constant direction to be effective
• Avoid commercial tension with procurement or legal teams

Why Join Us?

Thriving Company Culture. At Ushur, we foster a values-driven culture that prioritizes respect, inclusion, and collaboration. We empower every individual to thrive, contribute innovative ideas, and make a meaningful impact in a supportive and dynamic environment.

Bring Your Whole Self to Work. We celebrate diversity and believe that innovative ideas thrive in an inclusive environment where every team member is valued. As a dynamic fast paced organizationwe recognize that every individual makes a significant impact.

Rest and Recharge. Take advantage of unlimited PTO, paid holidays (10 holidays + full week off at the end of December), and more to prioritize your well-being and maintain balance.

Comprehensive Health Benefits. We've got you covered with health, dental, and vision plans tailored to meet the needs of you and your loved ones, plus additional offerings like life insurance, accident coverage, and more.

Invest in Your Future. We provide a 401(k) plan to support your retirement savings and stock options to give you a stake in our company's success and growth.

Embrace Growth. One of our core values is Growth Mindset – we believe in lifelong learning. We offer opportunities to support your development, including assistance with certifications and continuing education related to your role at Ushur.

Flexible Work Options. We understand the importance of flexibility. For employees based near our HQ, we offer a hybrid work model that balances collaboration and autonomy. Fully remote roles are available for employees located outside of the HQ area, ensuring everyone can thrive in an environment that works best for them.