Sr, Marketing Operations Manager

Senior Marketing Operations & Analytics Manager

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.

About the Role

We are seeking a strategic and analytical Senior Marketing Operations & Analytics Manager to lead our marketing operations function. This role will be instrumental in scaling marketing performance through efficient processes, integrated systems, and actionable insights. The ideal candidate has deep experience with marketing automation, lead management, data analysis, and cross-functional collaboration with Marketing, Sales, and IT.

Key Responsibilities

Marketing Operations

• Develop and optimize end-to-end marketing processes, including account management, scoring, routing, and lifecycle tracking
• Ensure data quality and compliance with privacy laws (e.g., GDPR, CCPA) across platforms

Analytics & Performance Measurement

• Design and manage marketing performance dashboards to track key KPIs such as pipeline contribution, conversion rates, and ROI
• Partner with Sales and Sales Ops to support forecasting and pipeline attainment goals
• Lead marketing attribution modeling to determine channel and campaign effectiveness

Cross-functional Strategy & Alignment

• Act as the primary liaison between Marketing, Sales, RevOps, and IT to ensure operational alignment and seamless data integration
• Provide insights and strategic recommendations to Marketing leadership based on data trends
• Support go-to-market planning with audience segmentation, TAM analysis, and targeting insights

Qualifications

• 710 years of experience in marketing operations, analytics, or revenue operations
• Deep experience with CRM and MAP platforms (e.g., Salesforce and Marketo)
• Proficiency in analytics tools (e.g., Tableau, Looker, Google Analytics, Excel/Sheets)
• Strong understanding of B2B marketing funnels, demand generation, ABM, and attribution modeling
• Exceptional problem-solving, communication, and project management skills
• Bachelor's degree in marketing, business, analytics, or a related field (MBA a plus)

Preferred Attributes

• Experience in SaaS or tech-driven environments
• Familiarity with tools like 6sense, Caliber Mind, SalesLoft, or similar
• Strong change management skills and a systems-thinking mindset
• Passion for turning data into insights that drive growth
• Be a factory of creative solutions to solve problems other teams do not realize they have