Position : NOC Technician
Duration : 12+ months Contract (Possibility of extension)
Location : Melville, NY 11747 / Rochester, NY 14621 / Doral, FL 33166
Hours that will be worked :
- Friday : 2 pm-1 am (1-hour lunch)
- Saturday : 2 pm-1 am (1-hour lunch)
- Sunday : 2 pm-1 am (1-hour lunch)
- Monday : 2 pm-1 am (1-hour lunch)
Role :
The NOC Technician will be responsible for monitoring network events, initiate incident, perform high level triage and manage escalations and notifications in a 24 by 7 environment.The position will require direct communication with customers as necessary and work closely with Tier2 organization.The NOC technician is expected to be able to diagnose hardware, software and system issues.Education / Certifications :
High School Diploma or equivalent experience.Experience / Minimum Requirements :
1-2 years' work experience in telecommunications or similar fields.Understanding of standard concepts, practices, and procedures within the telecommunications field.Experience and understanding of some or all of the following areas : SONET, IP subnetting and layer 2 / 3 routing, DWDM, dark fiber services.Experience with some or all of the following equipment platforms : Ciena Optical platforms, Cisco Optical platforms, Infinera, Juniper MX and EX series, MRV switches, Cisco routers and switches.Understanding of NMS and EMS systems to navigate and troubleshoot efficiently.Experience with Layer2 / 3, BGP, IPv6 and / or JUNOS a plus.