Talent.com
Surveillance Supervisor
Surveillance SupervisorRoute 66 Casino Hotel Campus • Albuquerque, NM, US
Surveillance Supervisor

Surveillance Supervisor

Route 66 Casino Hotel Campus • Albuquerque, NM, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

JOB DESCRIPTION

Position Title : Surveillance Supervisor

Department : Surveillance

Employment Classification : Non-Exempt

Position Summary / General Description :

A Surveillance Supervisor oversees and is responsible for all administrative functions in the Surveillance Department where audio and video equipment is used to observe and report illegal activity and non-compliance of regulations, policies and procedures.

Expectations :

  • Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.
  • Act as a role model within and outside the corporation.
  • Maintain a positive and respectful attitude toward customers and co-workers.
  • Consistently report to work on time prepared to perform duties of position.

Essential Duties & Responsibilities :

  • Maintain in-depth knowledge of and ensure that all Surveillance personnel adhere to Surveillance Policy and Procedures as well surveillance regulations for proper security in accordance with the Pueblo of Laguna Gaming Control Board / Tribal Gaming Regulatory Authority, the federal government and State of New Mexico.
  • Assign work schedules and evaluate employee progress / performance.
  • Oversee training and development programs for staff.
  • Ensure administrative functions of the Surveillance Department and shifts are maintained.
  • Evaluate and make expert recommendation of other department (e.g., legitimacy of gaming and money-handling integrity).
  • Review, investigate and report on any illegal activities.
  • Maintain and use video / audio surveillance equipment to monitor gaming activities using multiple monitors.
  • Maintain surveillance over monetary transactions and stations.
  • Document monetary transactions for procedural inconsistencies.
  • Prepare and maintain an official log of departmental activities.
  • Maintain radio contact with security personnel, casino managers and other surveillance personnel as assigned.
  • Work within and adhere to and contribute to an established operational chain of command.
  • Investigate and compile reports of incidents for future documentation.
  • Evaluate existing gaming policies, procedures and systems to make improvement recommendations while maintaining confidentiality.
  • Follow instructions.
  • Perform basic mathematical problems quickly and accurately.
  • Maintain alertness to things they are monitoring constantly changing.
  • Make quick decisions under stressful conditions.
  • Draft written reports and other documentation; create and convey quality Surveillance reports to the appropriate areas.
  • Visually observe and discern screen images and make recommendations.
  • Review and make changes to existing procedures or policies as necessary.
  • Maintain strict confidentiality of duties, reports, investigations and any other job-related information at all times.
  • Actively participate in Supervisory Development Leadership Series (SDLS) yearly.
  • Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).
  • At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).
  • Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays.
  • Perform additional duties and responsibilities as necessary or assigned.

    • Education & Experience :

  • High School Diploma or GED preferred.
  • 0–1-year relevant experience and demonstrated ability to lead.
  • Must have three years’ experience as a Surveillance Officer or Gaming Supervisor.
  • Strong Gaming or Law Enforcement background preferred.
  • Familiar with surveillance methods and procedures preferred.

    • Licensing & Certification :

  • None.

    • Computer Equipment, Software, Machinery :

  • Proficient in basic computer skills (e.g., Word, Excel, PowerPoint, Outlook).

    • Essential Physical Requirements :

  • Requires the ability to sit, talk and repetitively use hands 51-100% of the time.
  • Requires the ability to hear and stand 25-50% of the time.
  • Requires the ability to balance / climb, bend over, crawl, crouch / stoop, drive, kneel, reach overhead, turn / twist and walk 1-24% of the time.
  • Requires the ability to push / pull, carry, lift and transfer / slide 1-50 lbs. 1-24% of the time.

    • Essential Mental Demands :

  • Requires the ability to solve problems, organize, plan, make decisions, interpret data, read and write 51-100% of the time.

    • Supervisory Responsibilities :

  • Train, discipline, schedule, apportion work among employees, direct (determine work techniques, equipment and materials), appraise productivity and measure performance.

    • Work Environment (inside / outside) :

  • The job is performed indoors and outdoors with exposure to hot and cold temperatures and within confined areas.

    • Other Requirements :

  • Obtain and maintain a gaming license through the Pueblo of Laguna’s Gaming Control Board and must provide / maintain a valid New Mexico drivers’ license.
  • Must comply with LDC and the Federal Government Bank Secrecy Act by acquiring and / or maintaining a Title 31 Certification.
  • Must attend and pass surveillance training classes and courses.
  • Must obtain and maintain lift operating license.
  • Must pass a pre-employment alcohol / drug screening.
    • [job_alerts.create_a_job]

    Supervisor • Albuquerque, NM, US

    [internal_linking.similar_jobs]
    Construction Surveillance Technician II

    Construction Surveillance Technician II

    Global Resource Solutions, Inc. • Albuquerque, NM, US
    [job_card.full_time]
    Global Resource Solutions, Inc.GRS) is seeking an enthusiastic, motivated, detail orientated, and talented individual for the position of Construction Surveillance Technician II.The Construction Su...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Fulfillment Field Supervisor

    Fulfillment Field Supervisor

    OSO COMMUNICATIONS INC • Albuquerque, NM, US
    [job_card.full_time]
    As Field Supervisor, youll be expected to set the standard for quality, safety, and professionalism in the field.Youll guide and train other installers, solve problems on the fly, and ensure smooth...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Physician (MD / DO) - Pediatrics - General / Other in Carlsbad, NM

    Physician (MD / DO) - Pediatrics - General / Other in Carlsbad, NM

    LocumJobsOnline • Rio Rancho, New Mexico, US
    [job_card.full_time]
    LocumJobsOnline is working with CompHealth to find a qualified Pediatrics MD in Carlsbad, New Mexico, 88220!.Carlsbad is a city in southeast New Mexico. It is known as a gateway to the bat-filled ca...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Surveillance Technician

    Surveillance Technician

    Laguna Development Corp • Albuquerque, NM, US
    [job_card.full_time]
    Position Summary / General Description : .A Surveillance Technician maintains all Surveillance electrical equipment and quickly reports any equipment problems. Adhere to Laguna Development Corporation (...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Program Analyst (Engineering / Surveillance)

    Program Analyst (Engineering / Surveillance)

    Leidos Inc • Albuquerque, NM, United States
    [job_card.full_time]
    Active, meaning the individual granted a clearance is briefed and currently occupies a position for which the clearance is required. Leidos has an immediate need for a full-time Program Analyst to s...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Operations Supervisor

    Operations Supervisor

    Tammy Shieh Test Company • Albuquerque, New Mexico, United States, 87101
    [job_card.full_time]
    It's fun to work in a company where people truly BELIEVE in what they're doing!.We're committed to bringing passion and customer focus to the business. The Operations Supervisor is a critical member...[show_more]
    [last_updated.last_updated_variable_days]
    Travel Surgical Technologist

    Travel Surgical Technologist

    LanceSoft • Rio Rancho, NM, US
    [job_card.permanent]
    LanceSoft is seeking a travel Surgical Technologist for a travel job in Rio Rancho, New Mexico.Job Description & Requirements. OR\n •\tCompletion of a Surgical Technician training program (r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech - $2,854 per week in Albuquerque, NM

    Travel Cath Lab Tech - $2,854 per week in Albuquerque, NM

    Triage Staffing LLC • Rio Rancho, New Mexico, US
    [job_card.full_time]
    Travel Radiology : Cath Lab Tech Albuquerque.Shift Details : 10H Days (12 : 00 AM-12 : 00 PM).Length : 13 WEEKS 13 weeks. Apply for specific facility details.[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech - $1,938 to $2,149 per week in Carlsbad, NM

    Travel Cath Lab Tech - $1,938 to $2,149 per week in Carlsbad, NM

    LRS Healthcare • Rio Rancho, New Mexico, US
    [job_card.full_time]
    Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture. What are you waiting for? Apply today!.Valid license...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Surveillance Investigator

    Surveillance Investigator

    Command Investigations • Albuquerque, NM, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Command Investigations LLC is a dynamic and forward-thinking investigative company that has been at the forefront of the industry since its establishment in September of 2012.With a relentless comm...[show_more]
    [last_updated.last_updated_30]
    Supervisor

    Supervisor

    G2 Secure Staff • Albuquerque, NM, United States
    [job_card.full_time]
    Responsible for the day-to-day activities of specific shift operation including employee group, maintenance and accuracy of timekeeping, effectively managing the work load, properly utilizing compa...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Technologist

    Travel Cath Lab Technologist

    ALOIS Healthcare • Rio Rancho, NM, US
    [job_card.full_time]
    ALOIS Healthcare is seeking a travel Cath Lab Technologist for a travel job in Rio Rancho, New Mexico.Job Description & Requirements. The Cardiac Cath Lab Tech performs advanced diagnostic and i...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Surgical Tech - $1,748 to $1,948 per week in Los Alamos, NM

    Travel Surgical Tech - $1,748 to $1,948 per week in Los Alamos, NM

    AlliedTravelNetwork • Rio Rancho, New Mexico, US
    [job_card.full_time] +1
    AlliedTravelNetwork is working with Jackson HealthPros to find a qualified Surg Tech in Los Alamos, New Mexico, 87544!.Jackson HealthPros is seeking an experienced Certified Surgical Technologist t...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Travel Cath Lab Tech - $1,950 to $2,150 per week in Carlsbad, NM

    Travel Cath Lab Tech - $1,950 to $2,150 per week in Carlsbad, NM

    Titan Medical Group • Rio Rancho, New Mexico, US
    [job_card.full_time]
    ARRT(R) / BCLS / BLS - American Heart Association / RCIS.Titan Medical is looking for travelers to fill a Travel Cath Lab Tech position for a 13 week assignment in Carlsbad, NM! Call Titan for additional...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Technologist

    Travel Cath Lab Technologist

    Trustaff Allied • Rio Rancho, NM, US
    [job_card.full_time]
    Trustaff Allied is seeking a travel Cath Lab Technologist for a travel job in Rio Rancho, New Mexico.Job Description & Requirements. As a Cath Lab Tech, you'll be the primary resource for te...[show_more]
    [last_updated.last_updated_30] • [promoted]
    SURVEILLANCE TECHNICIAN

    SURVEILLANCE TECHNICIAN

    Santa Ana Star Casino Hotel • Bernalillo, NM, US
    [job_card.full_time]
    Under direct supervision of the Lead Surveillance Technician, the Surveillance Technician is responsible for repairs, maintenance and upgrades to interior and exterior surveillance equipment, accor...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Nurse RN - House Supervisor - $1,912 per week in Truth Or Consequences, NM

    Travel Nurse RN - House Supervisor - $1,912 per week in Truth Or Consequences, NM

    TravelNurseSource • Rio Rancho, New Mexico, US
    [job_card.full_time]
    TravelNurseSource is working with GetMed Staffing to find a qualified House Supervisor RN in Truth Or Consequences, New Mexico, 87901!. GetMed Staffing is searching for a strong RN Supervisor to ass...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Technologist

    Travel Cath Lab Technologist

    TRS Healthcare • Rio Rancho, NM, US
    [job_card.full_time]
    TRS Healthcare is seeking a travel Cath Lab Technologist for a travel job in Rio Rancho, New Mexico.Job Description & Requirements. TRS Healthcare Job ID #1418300.Pay package is based on 10 hour...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]