Talent.com
Franchise Operations Coordinator
Franchise Operations CoordinatorTouching Hearts at Home • Minneapolis, MN, United States
Franchise Operations Coordinator

Franchise Operations Coordinator

Touching Hearts at Home • Minneapolis, MN, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

About the Role

The Touching Hearts at Home Franchise Operations Coordinator supports the day-to-day operations of the franchise office and strengthens franchisee relationships across the network. This role manages communication touchpoints, franchise documentation, event logistics, reporting, and general office operations to ensure franchisees feel supported, informed, and connected.

Key Responsibilities

Franchisee Support & Network Coordination

  • Route and track incoming inquiries to the appropriate departments.
  • Manage franchisee acknowledgements (anniversaries, milestones, recognition).
  • Track non-legal customer, caregiver, or client dispute resolutions.
  • Coordinate owner forums, peer groups, and special-topic calls, including scheduling, reminders, agendas, and attendance tracking.

Documentation, Compliance & Reporting

  • Maintain franchise documents, including agreements, renewals, amendments, and required filings.
  • Collect and track Certificates of Insurance and monitor renewal deadlines.
  • Support onboarding documentation for new franchise owners.
  • Prepare weekly, monthly, and quarterly reports; maintain digital files; assist with audits and data requests.

    • Conference, Training & Event Support

  • Assist with National Conference logistics : registrations, sponsor coordination, swag inventory, printed materials, and on-site organization.
  • Support Confirmation Day and Training Week through scheduling, communication, materials prep, and hospitality.

    • Office & Operational Support

  • Manage daily in-office operations, calendars, meetings, and internal communication.
  • Maintain office supplies, equipment, vendor relationships, and general organization.
  • Serve as the professional point of contact for calls, emails, and visitors.
  • Coordinate printing and assembly of operations manuals, training binders, and franchise resources.
  • Manage inventory of branded materials, swag, and supplies.
  • Assist leadership with project coordination, follow-ups, and improving internal processes.

    • What You Bring

  • Strong organization, accuracy, and follow-through—details stay tight.
  • A warm, professional communication style.
  • Ability to juggle multiple deadlines and keep projects moving.
  • Proficiency in Microsoft Office and willingness to learn new platforms.
  • Administrative or operations experience; franchise experience is a plus.
  • A proactive, service-oriented mindset with the ability to anticipate needs.
  • Salary commensurate with experience.
    • [job_alerts.create_a_job]

    Operation Coordinator • Minneapolis, MN, United States

    [internal_linking.similar_jobs]
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance Buzz • Bethel, Minnesota, US
    [filters.remote]
    [job_card.full_time] +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Agency Intake Coordinator

    Agency Intake Coordinator

    Accra Care • Hopkins, MN, United States
    [job_card.full_time]
    Our mission is to improve lives by providing individualized homecare services and support people living at home.We know the care each person needs is unique, and we have built a large variety of se...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Collateral Operations Coordinator I

    Collateral Operations Coordinator I

    Invictus Capital Partners / Verus Mortgage Capital • Bloomington, MN, US
    [job_card.full_time]
    The Collateral Analyst – Associate I will support the post-acquisition collateral process by coordinating with Sellers and custodial vendors, reviewing collateral and legal documentation for ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Order Coordinator (Spanish Support)

    Order Coordinator (Spanish Support)

    ITR Group • Minneapolis, MN, US
    [job_card.full_time]
    Opportunity available for an Order Coordinator (Spanish Support) to assist the Sales team, including National and Regional Sales Managers. Approximately 30% of this role's responsibilities involve S...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Stock Coordinator

    Stock Coordinator

    Everlight Solar • Savage, MN, US
    [job_card.full_time]
    Everlight Solar is seeking a driven and self-motivated individual to fill the role of Warehouse Assistant.If you are looking to learn the ins-and-outs of the construction business in a quick-paced ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Operations Coordinator

    Sales Operations Coordinator

    RE SYSTEMS GROUP AMERICAS INC • Minneapolis, MN, US
    [job_card.full_time]
    Re-Systems Group Americas is a leader in waterproofing technology, dedicated to innovation and advancing construction and engineering solutions. Our team is a dynamic mix of innovators and problem-s...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Mortgage Disclosure Desk Coordinator

    Mortgage Disclosure Desk Coordinator

    Old National Bank • Minneapolis, MN, United States
    [job_card.full_time] +1
    Mortgage Disclosure Desk Coordinator.US-IN-Evansville | US-MN-Eden Prairie | US-MN-Minneapolis.Old National Bank has been serving clients and communities since 1834. With over $70 billion in total a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director, Revenue Operations

    Director, Revenue Operations

    Icario • Minneapolis, MN, US
    [job_card.full_time]
    Icario is the largest technology company focused on member engagement for healthcare’s most trusted organizations.Healthcare today is nothing short of amazing. Yet all of it only works when pe...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Business Operations Success Director

    Business Operations Success Director

    Taylor Corporation • Minneapolis, MN, United States
    [job_card.full_time]
    We power the world's leading brands.Want to be part of something powerful.Bolster, a subsidiary of Taylor, is looking for a. Business Operations Success Director.You'll join strategic thinkers, desi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manager, Pharmacy Operations

    Manager, Pharmacy Operations

    Medica • Minnetonka, MN, United States
    [job_card.full_time]
    Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences an...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Commercial and Small Business Closing Coordinator III

    Commercial and Small Business Closing Coordinator III

    Northwest Bank • Minneapolis, MN, United States
    [job_card.full_time]
    The Commercial and Small Business Closing Coordinator III will be responsible for completing the due diligence for new loans and modifications, as well as facilitating the loan closing process by p...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Portfolio Operations Lead, Indoor Retail

    Portfolio Operations Lead, Indoor Retail

    Minnesota Staffing • Minneapolis, MN, US
    [job_card.full_time]
    The Portfolio Operations leader drives solution and product performance within Indoor Retail through advanced P&L management, prioritization and execution of new product implementation into our fac...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Outside Insurance Sales - Luxury Travel Incentives

    Outside Insurance Sales - Luxury Travel Incentives

    Platinum Supplemental Insurance • Coon Rapids, Minnesota
    [job_card.full_time]
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Operations

    Director of Operations

    Anytime Fitness • Minneapolis, MN, US
    [job_card.full_time]
    Director of Operations – Fitness Franchise (Anytime Fitness).We are seeking a dynamic and driven.The ideal candidate is a passionate, strategic leader who thrives in a fast-paced environment ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Buyers and Purchasing Agents - AI Trainer ($60-$80 per hour)

    Remote Buyers and Purchasing Agents - AI Trainer ($60-$80 per hour)

    Mercor • Coon Rapids, Minnesota, US
    [filters.remote]
    [job_card.full_time]
    About the Role • • Mercor is seeking experienced • •Buying and Purchasing Agents • • to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems.Thi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Pharmacy Operations Manager - Enhanced Compensation Package

    Pharmacy Operations Manager - Enhanced Compensation Package

    Walgreens • Champlin, MN, United States
    [job_card.full_time]
    We are seeking a compassionate and driven Pharmacy Operations Manager who will deliver exceptional pharmacy consulting services to patients regarding medication use and drug interactions.In additio...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Backroom Coordinator

    Backroom Coordinator

    TJX • Minneapolis, MN, US
    [job_card.full_time]
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Fresh Merchandise Operations Specialist

    Fresh Merchandise Operations Specialist

    Acosta • Minneapolis, MN, US
    [job_card.full_time]
    Fresh Merchandise Operations Specialist.This role ensures operational excellence and maximum sales in fresh food departments across retail locations. The position involves training, coaching, and su...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]