Sr. Manager, Business Applications (Finance)

Sr. Manager, Enterprise Applications (Finance)

PagerDuty is seeking a Sr. Manager, Enterprise Applications (Finance) to join our team! You'll manage and support PagerDuty's broad portfolio of financial systems and applications, overseeing the following process areas from an IT systems perspective : Order to Cash / Order to Revenue, Procure to Pay, and Record to Report. You'll partner with stakeholder teams across Revenue, GL Accounting, Tax & Treasury, Procurement, FP&A, and Operations to deliver technical solutions that drive business success. As a people-focused leader with strong cross-functional project leadership skills and exceptional facilitation abilities, you'll oversee system strategy and implementation while championing process improvements to enable our continued growth. In this critical cross-functional leadership role, you'll lead and develop a team of highly capable IT product managers and IT system administrators, using your leadership experience to grow and shape their careers. PagerDuty is a flexible, hybrid workplace. This role is expected to come into our Atlanta, San Francisco, or Toronto office 23 times per week, so you can thrive in your new role and fully embrace being a Dutonian!

Key Responsibilities

• Set the Finance applications product vision and multi-quarter roadmap, aligning technology initiatives with Finance and business objectives. Oversee the end-to-end delivery of Finance system initiatives from requirements gathering through launch and post-launch support.
• Lead, mentor, and develop a high-performing team of IT product managers and system administrators, focusing on career growth and professional development across diverse financial technology platforms while fostering a culture of continuous improvement, collaboration, and operational excellence.
• Lead large-scale, cross-functional projects that span multiple business units, managing competing priorities and ensuring successful delivery of complex initiatives while leveraging your experience managing finance stakeholders to maintain strong relationships and drive real change.
• Utilize strong facilitation skills to lead productive meetings, workshops, and requirements gathering sessions with diverse stakeholder groups, communicating effectively with finance stakeholders by speaking their language and translating complex technical concepts into business terms while understanding financial processes, controls, and reporting requirements.
• Draw on your experience to plan comprehensive roadmaps that align technology initiatives with business objectives and strategic priorities across multiple quarters and fiscal years, implementing and managing Agile and SCRUM processes to drive team performance and efficiency.
• Collaborate with your team to develop and maintain the strategy for our comprehensive suite of financial applications including ERP, Billing, Procurement, and other critical business systems, overseeing the end-to-end delivery of financial system initiatives from requirements gathering through to launch and post-launch support.
• Stay current with NetSuite, Coupa, Zuora, and emerging technologies to recommend and implement best-in-class solutions while collaborating with Finance, Accounting, Revenue, Procurement, FP&A, and Operations leaders to define, prioritize, and deliver business requirements.
• Lead business, accounting, and workflow process improvements across finance, procurement, tax, audit, and security while defining and documenting detailed functional requirements for workflow automations and system integrations.
• Ensure robust change management and compliance with security, regulatory, and audit requirements, including SOX IT general controls, while maintaining comprehensive documentation for business objectives, use cases, system specifications, integrations, and customizations.
• Identify and recommend key technologies to support and improve business processes across the finance and people organization while supporting data integrations and automation efforts.

Basic Qualifications

Preferred Qualifications

The base salary range for this position is 164,000 - 276,000 USD. This role may also be eligible for bonus, commission, equity, and / or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills / competencies, and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts!

PagerDuty operates a hybrid work model with offices in 8 major cities : Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in :

Location restrictions :

Candidates must reside in an eligible location, which vary by role.

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability.

PagerDuty has four key dimensions that define our Leadership Impact : Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include :

About PagerDuty

PagerDuty, Inc. (NYSE : PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-