Job Description
Job Description
Job Title : Store Associate
Department : Stores
Reports to : Store Manager
Status : Part-time (Non-exempt)
Location : 4844 Harvest Mill Way Knoxville TN 37918
Typical Hours : Monday-Friday 8 : 15am-5 : 15pm. No Weekends!
Job Summary :
Store Associates deliver exceptional customer experiences through focus on partnership. They work directly with the Store Manager, Distributor Sales Consultants, and other team members in an upbeat environment to drive sales, meet goals, and maintain high SSG retail standards.
Duties / Responsibilities :
- Ensure exemplary service in a friendly environment where customers are top priority and strong partnerships are fostered.
- Perform day to day operations of a retail store including inventory management, cash management, and general retail store upkeep.
- Communicate consistently with area DSCs to meet and exceed sales goals.
- Contribute to sales growth by participating regularly in product knowledge classes and other training opportunities.
- Maintain a high standard of store appearance including merchandising, product placement, marketing, and cleanliness.
- Accurately and efficiently complete all sales transactions, balance cash drawer daily.
- Properly process returns and discounts, aligning with the company's stated policy and procedures.
- Stay current with market trends, make product recommendations, and drive sales.
Required Skills / Abilities :
You possess a cheerful working attitudeYou have prior retail sales experienceYou have a passion for the beauty industryYou work well independently and with othersYou thrive in a fast-paced workplaceYou enjoy problem solvingYou are familiar with POS (point of sale) systems and can learn new technologiesYou can work a flexible schedule including Saturdays if neededYou have reliable transportationEducation and Experience :
High school diplomaRetail and / or customer service experience preferredPhysical Requirements :
Stand and walk for 8 hours per dayLift up to 30 poundsSSG Part-time Benefits :
Employee Assistance Program401 (k) Retirement Plan - SSG matches 50% of the employee’s contributions up to 2% of their yearly incomeDiscounts on exclusive hair productsEmployee referral program - $1,000 potential earnings per referralSSG is an EQUAL EMPLOYMENT OPPORTUNITY / AFFIRMATIVE ACTION employer. Candidates are considered for employment with SSG without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or other classification protected by applicable federal, state or local law.