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Break-fix technician
Break-fix technicianCompunnel Inc. • Raleigh, North Carolina, United States
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Break-fix technician

Break-fix technician

Compunnel Inc. • Raleigh, North Carolina, United States
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XNAJP00027986

Job Title : Break-fix Technician

Pay Rate : $18.84 / hr.

Work Location : 1 South Wilmington Raleigh NC 27697

Shifts Available : Mon - Fri; 8 : 00am to 5 : 00pm (40 hrs. / week)

Job Type : 1 Year Contract

Qualifications / Requirements :

  • Lift and move up to 50 pounds- Read, write and follow basic English instructions
  • Ability to manage multiple tasks - Perform duties with minimal supervision.
  • Must have a valid driving licence and a car (Client locations are across NC state, so candidate needs to have dependable transportation, and be able to travel to the various client locations)

Job Responsibilities :

  • Break-fix activities account for 70% of role responsibilities
  • Provide IP address support (only with no other network support provided)
  • Perform basic equipment problem diagnosis
  • Point of contact for equipment removal and delivery
  • Contact service as required (Xerox and 3rd party)
  • Utilize Xerox web-based applications as required to include Call Handling for code
  • Accurate call reporting on Equipment in FWSS and XSM
  • Utilize excel to fulfill reporting requirements
  • Pro-actively manage consumables and supplies using the DOS calculator.
  • Maintain on-site operator replaceable parts inventory
  • Collect equipment meter information and submit for billing purposes.
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