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Program Control Manager
Program Control ManagerChase • Columbus, OH, US
Program Control Manager

Program Control Manager

Chase • Columbus, OH, US
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Control Management Associate

Join our team as a Control Management Associate and play a key role in strengthening our risk and control environment. Partner with business leaders to identify, analyze, and resolve control issues, ensuring our operations remain disciplined, proactive, and resilient.

As a Control Management Associate, you'll be responsible for ensuring the line of business has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the business to ensure issues are remediated in a timely manner. The team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

Job responsibilities :

  • Collaborate with stakeholders, evaluate and perform an end-to-end analysis of the business' risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks
  • Ensure that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
  • Perform ongoing analysis of program related data (e.g., KRI / KPI) and develop ad-hoc reports as requested to support business-related programs and strategies
  • Assist with development of Risk & Control Self-Assessment mapping and documentations through participation in end-to-end process walkthroughs and deep dives with assigned business units

Required qualifications, capabilities, and skills :

  • Bachelor's degree or equivalent experience required
  • 3+ years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
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