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Health & Wellness Specialist, Full Time, North Hills
Health & Wellness Specialist, Full Time, North HillsiCRYO - One Loudoun • Raleigh, NC, US
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Health & Wellness Specialist, Full Time, North Hills

Health & Wellness Specialist, Full Time, North Hills

iCRYO - One Loudoun • Raleigh, NC, US
[job_card.30_days_ago]
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Job Description

Job Description

Job Summary:
We are seeking a motivated and enthusiastic Health and Wellness Specialist to join our team at iCRYO North Hills. This front-line role is essential to delivering exceptional guest experiences and supporting a variety of wellness services. The ideal candidate is passionate about health, has excellent customer service skills, and is eager to help others achieve their wellness goals.

Key Responsibilities:

  • Greet and assist guests with enthusiasm and professionalism, creating a welcoming and supportive environment.

  • Educate guests on available services including Cryotherapy, Red Light Therapy, IV Infusions, Body Sculpting, and more.

  • Conduct consultations and help guide guests toward the right services and packages based on their individual goals.

  • Manage guest check-in/check-out, scheduling, and payment processing using our center’s software platforms.

  • Maintain cleanliness and sanitation standards throughout the center.

  • Assist with marketing and outreach efforts, including promoting new services and seasonal specials.

  • Support wellness services as needed (e.g., prepping rooms, assisting providers, setting up equipment).

  • Participate in ongoing training to remain knowledgeable about products, protocols, and services.

Qualifications:

  • Prior experience in health, wellness, fitness, or customer service is preferred.

  • Excellent interpersonal and communication skills.

  • Strong organizational skills and attention to detail.

  • Ability to work in a fast-paced, team-oriented environment.

  • Passion for health and wellness with a desire to learn and grow within the industry.

  • Tech-savvy with the ability to learn new software systems quickly.

Schedule Requirements:

  • Full-time position (40 hours per week).

  • Must be flexible to work a mix of days, evenings, and weekends as needed to meet the needs of the center and our guests.

Benefits:

  • Competitive hourly pay + commission.

  • Discounts on wellness services and products

  • Supportive and team-focused environment

  • Opportunities for growth and advancement in the wellness industry

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Health & Wellness Specialist, Full Time, North Hills • Raleigh, NC, US

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