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Sector Lead, Technology
Sector Lead, TechnologyJLL • San Francisco, CA, US
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Sector Lead, Technology

Sector Lead, Technology

JLL • San Francisco, CA, US
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  • [job_card.full_time]
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Sector Lead

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Sector Lead is accountable for developing and implementing a business plan which will grow our business and ensure healthy long-term relationships. Reporting to the Managing Director, the Sector Lead will lead a multi-account team focused on operational delivery and pursue new and expanded business opportunities in the Technology industry. The Sector Lead anticipates client needs and delivers to outperform the key performance indicators within the contract and builds financial plans while striving to exceed revenue and profitability.

The Sector Lead creates and manages high performing teams which not only deliver operational excellence but keep employees engaged and thriving, and in conjunction with the Technology Division and Work Dynamics leadership team, understands the firm's strategy and goals and can translate those into business opportunities.

Primary Responsibilities

Exceeding Client Expectations

  • Create the vision of the account plan ensuring alignment of objectives and driving high quality results which helps secure a future with no-bid contract renewals
  • Drive account growth by articulating value proposition and ensuring expansion of services provided
  • Establish outstanding relationships with key stakeholders by soliciting feedback and excelling at world-class client service delivery

Building High Performance and Diverse Teams

  • Develop teams with a diversity of experiences through thoughtful and focused talent planning
  • Build actionable and measurable career development plans for all direct reports
  • Create an inclusive environment that enables team members to thrive through strong performance
  • Achieving Financial Results and Contributing to Firm's Growth

  • Present annual account plans which include key objectives, client satisfaction results, summary of value-add activities, and outlines targeted expansion plans
  • Proactively manage to budget and identify opportunities to generate additional revenue and margin
  • Mitigate risk for the firm through contract compliance and operational governance
  • Drives Future-Ready Business Growth

  • Recognize opportunities for organic account growth, articulate the value proposition, and ensure implementation across the platform.
  • Proactively prepare for all client renewals - striving for a no bid renewal.
  • Develop innovative strategies to ensure year-over-year growth on the accounts.
  • Partner with the Solutions Development team, leverage external networks to further sales and business development efforts. Support pursuits in the region by providing operational input to the Solutions Development team.
  • Drive revenue and margin growth across the division, engaging the right cross-functional resources to win.
  • Visible leader at industry events and on social media
  • Attributes

  • Exemplary executive presence has the gravitas and sophistication to appropriately command the room both internally as a leader and more importantly externally with clients
  • Strategic mindset able to see big picture and future direction of the business, then translate into achievable new business development opportunities
  • Financially astute commercial oriented, strong financial acumen
  • Results driven takes corrective action quickly and decisively when performance falls short and redirection is required; highly collaborative with exceptional integrity
  • Obsessed with customer habits and the data derived from those behaviors; keenly aware of trends within the industry
  • Commercially astute : quickly recognizes the different levers to pull to drive growth and increase productivity
  • Transformational leadership leads change with energy and resilience to propel the business forward; has the courage to make complex decisions and take calculated risks; adjusts style to accommodate individuals and the various phases of growth
  • Operational 'heft' comfort and experience with complex, large, and heavily matrixed organizations
  • Job Requirements

  • Seasoned leader with 10+ years of Facility Management and Commercial Real Estate executive leadership experience
  • Proven capabilities in developing outsourced Integrated Facility Management solutions for global, Fortune 500 companies
  • Extensive experience hiring, training, and retaining large teams of talent in a client service environment (preferably outsourced)
  • Has proactively managed a P&L
  • Bachelors degree required, with broad business experience acquired through work, an MBA, or similar post-graduate studies.
  • Personal Characteristics

    The successful candidate will be an innovative, future-ready thinker with high ethical standards. They must possess strong communication skills, the ability to inspire and influence others, and demonstrate the following qualities aligned with our leadership behaviors :

  • Inspire communicate a compelling vision, motivate teams, and drive positive change.
  • Win Together foster collaboration, build strong relationships, and create an inclusive environment.
  • Simplify distill complex ideas into clear actions, streamline processes, and enhance efficiency.
  • Be Intentional make purposeful decisions, set clear goals, and drive meaningful results.
  • Be Future Ready anticipate industry trends, embrace innovation, and prepare the organization for future challenges.
  • Client Focus dedicated to exceeding client expectations, ensuring excellence in delivery through innovative, future-ready solutions.
  • Location : San Francisco, CA, Seattle, WA, New York, NY, Chicago, IL are preferred.

    Compensation : Varies based on location.

    If this job description resonates with you, we encourage you to apply, even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

    Estimated compensation for this position : $225,000.00 $275,000.00 USD per year

    Location : On-site Atlanta, GA, Chicago, IL, Los Angeles, CA, New York, NY, San Francisco, CA, San Jose, CA, Seattle, WA

    Personalized benefits that support personal well-being and growth : JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages for hourly employees through Daily Pay
  • Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

    For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

    For additional details please see our career site pages for each country.

    For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

    Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and / or overall selection process you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

    Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

    Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

    Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to

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