Medical Assistant Lead (PFT Lab)

Medical Assistant Lead (PFT Lab) Brigham and Womens Hospital

Brigham and Womens Hospital is seeking a Medical Assistant Lead to perform clinical duties and lead the MA team. This role supports the Practice Manager and Medical Director to deliver high quality, efficient patient care.

Job Summary

The Medical Assistant Lead serves as the direct supervisor for MA staff, oversees clinical operations, audits quality control programs, and facilitates communication across the site. The role acts as a liaison among clinical staff, the Practice Manager, and physicians, and coordinates new initiatives to enhance operational efficiency.

Essential Functions

• Assist in complex office-based procedures and provide clinical oversight for quality control programs.
• Lead the medical assisting teamtrain, mentor, and provide performance guidance.
• Assign tasks and responsibilities, ensuring proper workload distribution.
• Promote a positive, collaborative team environment for professional growth.
• Coordinate patient flow to deliver timely, efficient care.
• Assist with patient intake: obtain medical history, record vital signs, and prepare patients for examination.
• Participate in the interview process for new MAs and serve as a preceptor for new hires or students; supervise clinic support staff and create coverage schedules.
• Assist with competency assessment of other MAs and provide input on performance evaluations.

Qualifications

Education: High school diploma or equivalent required. No acceptance of experience in lieu of a degree.

Licenses & Credentials: Certified Medical Assistant (various issuers) required; Basic Life Support (BLS) certification preferred.

Experience: 3?5 years as a medical assistant with demonstrated proficiency in clinical and administrative tasks.

Knowledge, Skills & Abilities:

• Strong leadership and team management skills.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Able to take vital signs, manual blood pressure, and collect blood samples and other specimens.
• Excellent interpersonal and communication skills, both written and verbal.
• Attention to detail and strong organizational abilities.
• Ability to multitask, prioritize, and adapt in a fast?paced healthcare environment.
• Knowledge of HIPAA and other privacy and security regulations.

Physical Requirements

• Standing 34?66% of time
• Walking 34?66%
• Sitting occasionally (3?33%)
• Lifting frequently (34?66%) 35?lbs+ (assisted device)
• Carrying frequently (34?66%) 20?35?lbs
• Pushing occasionally (3?33%)
• Pulling occasionally (3?33%)
• Climbing rarely (2%)
• Balancing frequently (34?66%)
• Stooping occasionally (3?33%)
• Kneeling occasionally (3?33%)
• Crouching occasionally (3?33%)
• Crawling rarely (2%)
• Reaching frequently (34?66%)
• Gross manipulation (handling) frequently (34?66%)
• Fine manipulation (fingering) frequently (34?66%)
• Feeling constantly (67?100%)
• Foot use rarely (2%)
• Vision far constantly (67?100%)
• Vision near constantly (67?100%)
• Talking constantly (67?100%)
• Hearing constantly (67?100%)

Remote Type

Onsite

Work Location

45 Francis Street, Boston, MA

Scheduled Weekly Hours

40 hours

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$18.99 $27.17 per hour

Grade

4

Benefits

Mass General Brigham offers competitive base pay adjusted for experience, education, and certifications. Additional benefits include comprehensive health coverage, career advancement opportunities, bonuses, recognition programs, and other incentives.

EEO Statement

The Brigham and Womens Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and other protected statuses. Reasonable accommodation for employees with disabilities will be provided.

Mass General Brigham Competency Framework

The competency framework defines effective leadership behaviors. A list of ten competencies (half People?Focused, half Performance?Focused) guides hiring, development, and performance evaluation across the organization.

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