Administrative Coordinator

Job Description

Job Description

Job Title : Customer Support Coordinator

Job Description

The Customer Support Coordinator will serve as the administrative support hub for all customer-driven activities, including billing, sales, and bids.

Responsibilities

• Communicate and follow up with customers, sales team, credit, accounts receivable department, scale house, internal plants, outside vendors, and customer care, creating a relationship where the individual feels like the most important and top priority.
• Manage all aspects of customer accounts, including researching and resolving billing issues, as well as following up on product returns and load diversions.
• Employ problem-solving techniques to resolve issues and know when to involve others.
• Utilize SAP, JWS, and Systech software.
• Set up and maintain customer master price lists for external and internal sales in multiple systems.
• Maintain all customer master files related to fuel surcharge, freight, and the setup of new ship-to locations.
• Generate weekly and monthly reports using environmentally friendly methods for distribution to internal customers.
• Request proof of deliveries from haulers and coordinate with the Logistics Department on all freight-related matters.
• Copy, file, search archives, and retrieve tickets for assigned accounts.
• Cross-train and provide support in multiple capacities within the team.

Essential Skills

Additional Skills & Qualifications

Work Environment

The team operates like a family, encouraging continuous learning through time management classes and coaching sessions. Fun activities are organized to improve skills. The office is open Monday through Friday, with an expectation to work an 8-hour shift between 7 : 30 AM to 6 : 00 PM. The team consists of 26 people. Initial training lasts about a month, with performance assessed within three weeks. A long-term commitment of 3 to 5 years is desired.

Job Type & Location

This is a Contract position based out of Deerfield Beach, FL.

Pay and Benefits

The pay range for this position is $18.00 - $20.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

Workplace Type

This is a fully onsite position in Deerfield Beach,FL.

Application Deadline

This position is anticipated to close on Nov 10, 2025.

About Aston Carter :

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.