Talent.com
Service Manager - Security
Service Manager - SecurityAllied Universal • Houston, TX, US
Service Manager - Security

Service Manager - Security

Allied Universal • Houston, TX, US
[job_card.variable_hours_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Overview

Company Overview :

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a Service Manager. As a Service Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you. Why Join Allied Universal?

RESPONSIBILITIES :

Caring Leadership, Client Engagement, and Operational Oversight :

  • Ensure all security protocols and standards are consistently upheld; operate independently to manage frontline supervisors and security officers, meeting client-specific contractual hours while proactively minimizing unbilled overtime
  • Recruit, train, schedule, and manage supervisors and officers; execute payroll, performance evaluations, and employee relations to build high-performing, engaged security teams
  • Serve as the primary point of contact for clients, ensuring high-quality service that enhances the protection of people and property
  • Leverage Allied Universal's AI technology and Business Intelligence platforms to track metrics, optimize employee schedules, and reduce non-billed overtime to achieve operational efficiency, productivity, revenue growth, cash collections, and profitability

Safety and Compliance :

  • Respond to escalated issues professionally, coordinating with clients and internal teams
  • Maintain training, safety, and operational standards while managing uniforms, equipment, and supplies

    • QUALIFICATIONS (MUST HAVE) :

  • Must possess one of the following :
  • Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization
  • Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization
  • High school diploma or equivalent with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization
  • Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment
  • Valid driver's license if driving a company vehicle, or personal vehicle while conducting business
  • Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment.
  • Experience in leading development, and retaining a diverse team while building positive client relationships
  • Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
  • Skilled In managing a large and dispersed team that fosters teamwork, Innovation, agility, client relations and achieving desired results
  • Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction
  • Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
  • Proficiency in web-based applications and computer systems, including Microsoft Office
  • Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
  • Excellent oral and written communication skills
  • Knowledge of safety protocols and delivery service
  • Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations

    • PREFERRED QUALIFICATIONS (NICE TO HAVE) :

  • Professional, articulate and able to use good independent judgment and discretion
  • Experience managing a dispersed workforce in a multi-location operation
  • Law enforcement, military and / or contract or proprietary security services, or facility management experience
  • American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification
  • Previous payroll, billing and scheduling experience
  • Aptitude with security systems; CCTV, Access Control, and badge administration
  • Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter / Paramedic, Corrections Officer)

    • BENEFITS :

  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

    • Closing

    Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law. For more information : www.aus.com

    If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit : www.aus.com / offices.

    Requisition ID

    2025-1498997

    [job_alerts.create_a_job]

    Security Manager • Houston, TX, US

    [internal_linking.similar_jobs]
    Security Officer - Staff Pool

    Security Officer - Staff Pool

    InsideHigherEd • Houston, Texas, United States
    [job_card.full_time]
    W6 Requisition #📅Dec 08, 2023 Post Date.The Security Officer is responsible for enforcing the college rules, parking and traffic regulations, and providing other security and safety related ser...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Security Flex Officer

    Security Flex Officer

    Allied Universal • Houston, TX, US
    [job_card.full_time] +1
    Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and co...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Security - Service Manager

    Security - Service Manager

    Houston Staffing • Houston, TX, US
    [job_card.full_time]
    Service Manager Opportunity At Allied Universal.Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.While ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Global Service Manager

    Global Service Manager

    Metrix Instrument Co., L.P. • Houston, TX, US
    [job_card.full_time]
    Metrix is the preferred supplier of industrial condition monitoring systems to many of the world’s leading manufacturers and users of cooling towers, gas turbines, reciprocating compressors, ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Lead Security Engineer - Cyber Security

    Lead Security Engineer - Cyber Security

    Relativity • Houston, TX, United States
    [job_card.full_time]
    As a Lead Cyber Security Engineer, you will ensure the security of Relativity's network and infrastructure.In this role, the main responsibilities will be to investigate and analyze emerging threat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Security Practice Lead (Nationwide)

    Security Practice Lead (Nationwide)

    Presidio Networked Solutions, LLC • Houston, TX, United States
    [job_card.full_time]
    Presidio, Where Teamwork and Innovation Shape the Future.AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Manager

    Service Manager

    ECI Management LLC • Pearland, TX, US
    [job_card.full_time]
    Service Manager to join our growing team.The Service Manager is a critical member of our onsite community team, leading a team of maintenance professionals that work to ensure our properties meet o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Firewall Engineering Manager

    Firewall Engineering Manager

    Leidos • Houston, TX, US
    [job_card.full_time]
    Leidos is seeking an experienced.NASA’s enterprise firewall and perimeter security infrastructure.This role provides hands-on technical leadership, operational oversight, and strategic direct...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Service Manager

    Assistant Service Manager

    Hilltop Residential • Houston, TX, US
    [job_card.full_time]
    At Hilltop Residential, we are proud of our vibrant culture.We area world-class real estate investment company that provides unparalleled excellence to our customers and investors.Hilltop is dedica...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Security - Service Manager

    Security - Service Manager

    Allied Universal • Houston, TX, US
    [job_card.full_time]
    Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and co...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    SOC Manager | Houston, TX

    SOC Manager | Houston, TX

    WaveStrong, Inc. • Houston, TX, US
    [job_card.full_time]
    Exciting SOC Manager career opportunity in Houston, TX.Security Operations Centers (SOC), with at least 2 years in a.Manager / Team Lead to manage a 24 / 7 team of security professionals to detect, mon...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Manager

    Service Manager

    Emmaline Restaurant LLC • Houston, TX, US
    [job_card.full_time]
    Responsible for daily operations of the front-of-the-house functions in the restaurant, including appearance, presentation, guest experience and professional leadership and direction to front-of-th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Technician - Security Integration

    Service Technician - Security Integration

    Preferred Technologies, LLC • Houston, TX, US
    [job_card.full_time]
    Voted "Top Workplaces" by Houston Chronicle and Austin American Statesman, 2 years in a row! We aim to make family a core reason we attract incredible people, retain them, and collectivel...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Security Senior Service Technician

    Security Senior Service Technician

    Allied Universal® Technology Services • Houston, TX, US
    [job_card.full_time]
    Join Allied Universal® Technology Services, a global leader in transforming the security industry.We integrate advanced technology - video surveillance, electronic access control, alarm monitor...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Security Manager (G-Project)

    Security Manager (G-Project)

    Foxconn Industrial Internet - FII • Houston, TX, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    On-site Security Service : The Security Supervisor is responsible for coordinating Security Guards during all shifts within the facility to ensure 24 / 7 protection of the premises and employees.The S...[show_more]
    [last_updated.last_updated_30]
    Security Account Manager

    Security Account Manager

    Allied Universal • Fresno, TX, US
    [job_card.full_time]
    Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and co...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Security Professional Flex Officer

    Security Professional Flex Officer

    Allied Universal • Houston, TX, US
    [job_card.full_time]
    Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and co...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Security and Low Voltage Service Sales Account Manager

    Security and Low Voltage Service Sales Account Manager

    The Hunton Group • Houston, TX, US
    [job_card.full_time]
    Convergentz, a division of the Hunton Group in Houston, TX, has a new and exciting opportunity for you to join our growing team as a. Security and Low Voltage Service Sales Account Manager.In this r...[show_more]
    [last_updated.last_updated_30] • [promoted]