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Site Manager/Assistant Manager
Site Manager/Assistant ManagerCPIE1983LLC • Campbell, CA, US
Site Manager / Assistant Manager

Site Manager / Assistant Manager

CPIE1983LLC • Campbell, CA, US
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  • [job_card.full_time]
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Job Description

Job Description

Wash Plus Laundry — Job Posting : Manager / Assistant Manager

Company : Wash Plus Laundry

Location : Campbell CA

Job Title : Site Manager / Assistant Manager

Reports To : Owner / Managing Member

Employment Type : Full-Time

Schedule : Days,Holidays, Evenings Weekends may be required

About Us

washplus was created for today’s discerning customer — those who value quality, convenience, cleanliness, and time. With advanced technology, modern design, and customer-first service, we set a new standard for what a laundromat can be. Our mission is to elevate the laundromat experience – join us in our journey!

Position Summary

The Manager / Assistant Manager oversees daily operations, ensures an exceptional customer experience, supervises staff, manages equipment and facility maintenance, and helps drive efficiency and growth. This position plays a key role in delivering a high‐quality laundry environment and maintaining a clean, organized, and safe space for guests.

Key Responsibilities

  • Manage day‐to‐day operations of the laundromat including opening / closing duties.
  • Provide outstanding customer service — greet guests, assist with machines, resolve issues.
  • Supervise, train, and schedule attendants.
  • Maintain a clean, comfortable, and inviting store environment.
  • Monitor and maintain commercial washers, dryers, vending machines, and payment systems.
  • Coordinate repairs and vendor service calls when needed.
  • Manage inventory and reorder supplies (soap, vend products, parts, cleaning supplies).
  • Control cash handling and reconcile payments when applicable.
  • Monitor business performance metrics including turns per day and machine uptime.
  • Support customer loyalty programs and marketing initiatives.
  • Enforce health, safety, and cleanliness standards.

Qualifications

  • High school diploma required — college preferred.
  • Excellent communication and customer‐service skills.
  • Mechanical aptitude and ability to troubleshoot laundry equipment.
  • Ability to multitask in a fast‐paced, hands‐on work environment.
  • Availability on weekends and evenings as needed.
  • Ability to stand / walk for extended periods and lift moderate weight.
  • Bilingual English / Spanish very desirable.
  • 3+ years’ experience managing a fast paced, high volume, customer service-oriented business preferably in service or retail setting. Laundry or hospitality experience a plus.
  • Proven experience in managing the financial health of a retail operations including but not limited to P&L oversight, driving revenue and managing costs.
  • Proven ability to create an inclusive and dynamic team and work environment. Proactive, self-starter who can work well both independently and as part of a team.
  • Solid business acumen
  • Proven ability to recruit, motivate, train and retain a team
  • Strong organizational and time management skills

    • Compensation & Benefits

  • Competitive compensation based on experience.
  • Performance‐based bonuses.
  • Employee laundry benefits.
  • Flexible scheduling / paid time off
  • Growth opportunities as additional locations open.
  • Pay range $52K - $72K per year, based on experience.

    • Company Description

    washplus was created for today’s discerning customer — those who value quality, convenience, cleanliness, and time. With advanced technology, modern design, and customer-first service, we set a new standard for what a laundromat can be. Our mission is to elevate the laundromat experience – join us in our journey!

    Company Description

    washplus was created for today’s discerning customer — those who value quality, convenience, cleanliness, and time. With advanced technology, modern design, and customer-first service, we set a new standard for what a laundromat can be. Our mission is to elevate the laundromat experience – join us in our journey!

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    Site Manager • Campbell, CA, US

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