Education Sales Consultant - Mandarin Speaking (Remote)

Our Vision

Building the World’s Leaders of Tomorrow.

Our Mission

Creating the Education system for the 22nd Century.

What this role is responsible for :

This role is responsible for sales consultation with Chinese-speaking leads in the US market to convert them to Crimson clients, and maintaining good relationships with clients and partners to generate referral and upsell opportunities.

What success looks like

Sales

Achieving agreed upon monthly sales targets and outcomes

Identifying and interacting with new leads / customers

Conducting sales consultations and academic assessments in a professional manner and that aligns with the Crimson brand and culture.

Presenting, promoting and pitching Crimson products as per the company sales process to prospective customers

Establishing, developing and maintaining positive and professional customer interactions and relationships

Consistent and timely onboarding of new clients to the Education Coordination team as per Crimson’s new client onboarding process

Contacting existing clients to inform and upsell them on new developments within Crimson’s product offering.

Expediting the resolution of customer problems and complaints to maximize satisfaction

Continuously improving sales techniques and enhancing industry knowledge

Business Development & Lead Generation (when required)

Working with the Local Area and Digital Marketing Teams to develop / enhance lead generation methods by identifying opportunities for campaigns, services, and distribution channels that will lead to an increase in leads and sales

Engaging in outreach activities such as presenting at school talks, careers expos and Crimson seminars

Sourcing potential organizations and markets for lead generation / partnerships

Attending industry events where relevant and provide feedback and information on market trends

Sales Administration

Ensuring that data is diligently and accurately entered / managed within Crimson’s Client Relations Management (CRM) system

Participating weekly sales team meetings and reports in an accurate and concise manner

Helping in training of new sales personnel wherever relevant

Maintaining effective communication with the Accounts team to ensure timely payment of accounts

Educating the global sales and marketing team on local market nuances in the education space

Providing feedback and suggestions on how to improve sales processes

Producing reports on customer needs, problems, interests, competitive activities, and potential for new products and services

Experience that would be useful in this role :

• Salesforce
• Canva
• PandaDoc
• Fluency in Mandarin and English
• Understanding of the US / UK Undergrad application process

Why work for Crimson?

If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.