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IT Senior Project Manager
IT Senior Project ManagerUnited Global Technologies • Columbia, SC, US
IT Senior Project Manager

IT Senior Project Manager

United Global Technologies • Columbia, SC, US
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Job Description

Job Description

IT Senior Project Manager

Duties : Responsible for overall coordination, status reporting, and stability of project-oriented work efforts. Responsible for moderate number of work efforts simultaneously that vary from a smaller to moderate scale, with smaller number of hours to moderate number of hours, and with moderate system impacts and moderate scope and complexity. Adheres to project management processes and methodologies to ensure projects are delivered on time, within budgeted hours, adheres to high quality standards, and meets ISSM expectations. Monitors project plans, assignments and work efforts on a daily basis. Ensures resource needs are assigned appropriately and escalate functional, quality, timeline issues. Tracks key project milestones and adjusts project plans to meet the needs of work effort. Responsible for leading the project from inception to final business acceptance and implementation.

  • 25% Develops and monitors project plans, risk management plans, and project documentation from scope to post implementation. Ensures project documentation and deliverables are complete, on budget, within scope, and in accordance with standards.
  • 20% Identifies items that impact the scope, budget, risk, and resources of the work effort. Monitors resource requirements based on project specifications. Ensures resources are assigned to meet project objectives while managing project hours budgeted.
  • 20% Responsible for the development, execution, and maintenance of project communications. Facilitates effective communications between all parties involved in the project and / or work efforts. This will include meetings, correspondence, status reports and other documentation.
  • 20% Identifies the impact of issues arising from the work efforts and / or resource requirements. Manages the project issues throughout the project life cycle. Communicates the implications of changes to the project scope with senior management and other appropriate parties.
  • 15% Responsible for ensuring all work efforts have appropriate documentation for audit purposes utilizing project methodology standards in accordance with the ISSM.

Skills : Require Skills and Abilities : Excellent communications (verbal and written) skills with assertive yet customer-focused style. Advanced leadership skills in a team or project environment. Excellent problem solving and conflict management / resolution skills. Advanced analytical and organizational skills with attention to detail. Strong understanding of project management principles and methodologies, information systems, business processes, and the key drivers and measures of success for the business unit and the organization. Advanced competency in management of resources to meet goals and multiple projects. Strong ability to lead multiple multidiscipline, high-performance work teams throughout project life cycle. Strong ability to negotiate terms and scope of work documents. Advanced ability to prepare and present formal presentations. Ability to manage all phases of work effort from inception to completion. Effective strategic thinking skills. Demonstrated proficiency in conducting analysis of project triple constraints.

Required Software and Tools : Advanced knowledge of Microsoft Office and project management tools.

Work Environment : Fast paced, dynamic environment which may require action and response 24X7 to support the technical business needs of the customer and where one must be flexible to changing priorities.

Keywords :

Education : Required Education : Bachelor's Degree or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in any major.

Required Work Experience : 5 years IT experience in a leadership capacity, including 2 years experience leading two or more concurrent project teams. Completion of the Training Program for Project Management may substitute for one year of experience.

Preferred Requirements : Bachelor's degree- Computer Science, Business Administration, Project Management, or a related field.

Preferred Licenses and Certificates : PMP Certification

Location : Columbia, SC

No sponsored candidates

Information Systems Job Category - Credit Check must be processed during pre-screens.

Required Education : Bachelor's Degree or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in any major.

Required Work Experience : 5 years IT experience in a leadership capacity, including 2 years experience leading two or more concurrent project teams. Completion of the specific Training Program for Project Management may substitute for one year of experience.

Partial Onsite - Tuesday, Wednesday, Thursday onsite and as needed.

The Team : Our team is a small, agile group of professionals dedicated to delivering exceptional service to key account clients in a fast-paced, ever-evolving environment.

We thrive on adaptability, clear communication, and a shared commitment to excellence. Each team member brings a unique set of skills and perspectives, contributing to a culture of innovation, accountability, and continuous improvement. Our work is driven by the needs of our clients, and we pride ourselves on being proactive problem-solvers who go above and beyond to meet and exceed expectations.

Core Functions :

  • Client Relationship Management : We serve as the primary point of contact for high-need clients, ensuring consistent communication, proactive engagement, and personalized support. .
  • Issue Resolution & Escalation Management : We respond quickly to client concerns, troubleshoot complex issues, and coordinate with internal teams to drive timely resolutions. .
  • Cross-Functional Collaboration : We work closely with product, operations, and support teams to advocate for client needs and drive strategic initiatives
  • Day to Day : Responsible for overall coordination, status reporting, and stability of project-oriented work efforts. Responsible for moderate number of work efforts simultaneously that vary from a smaller to a moderate scale, with smaller number of hours to moderate number of hours, and with moderate system impacts and moderate scope and complexity. Adheres to project management processes and methodologies to ensure projects are delivered on time, within budgeted hours, adheres to high quality standards, and meets ISSM expectations. Monitors project plans, assignments and work efforts on a daily basis. Ensures resource needs are assigned appropriately and escalates functional, quality, timeline issues. Tracks key project milestones and adjusts project plans to meet the needs of work effort. Responsible for leading the project from inception to final business acceptance and implementation.

    Required Technologies :

  • Proficiency in Microsoft Projects or similar software and schedule management.
  • Experience in and desire to work in a fast-paced and agile technical environment with the ability to manage shifting priorities, abbreviated timelines and vendor- driven requirements.
  • Able to communicate effectively across technical and non-technical audiences, including the ability to present complex technical and business concepts to all stakeholders, including IT and business area representatives.
  • Strong technical, teamwork and interpersonal skills.
  • Budgeting experience.
  • Experience with agile and waterfall methodologies.
  • One or more active professional certifications : PMP certification, CAPM certification, Scrum Master certification and / or SAFe Scaled Agile Certification.
  • Recruiting notes :

  • Cross functional role (combination of PM duties and Client Advocate duties
  • Will need to be open with cross training and supporting / backing up the Client Advocate II
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