Customer Service ManagerPro Food Systems, Inc • Columbia, MO, United States
Customer Service Manager
Pro Food Systems, Inc • Columbia, MO, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Previous experience in customer service or retail management Strong leadership and team management skills Excellent problem-solving and conflict-resolution abilities Strong communication and interpersonal skills Ability to multi-task in a fast-paced environment Experience with cash handling and POS systems Knowledge of store policies, procedures and customer service best practices Willingness to collaborate with fellow employee-owners and management Work is typically performed in the front-end of grocery store environment Must be available to work a flexible schedule including a variety of shifts, days, evenings, nights, and weekends including overtime, as needed Must be able to stand for extended periods of time Must be able to sit for extended periods of time Frequently required to stand; walk; and stoop, kneel, crouch or crawl Must have visual and hearing acuity Consistently perform repetitive tasks Ability to use hands and fingers to reach, lift and carry 25 pounds on a regular basis Ability to speak to, hear, and understand others via phone and in person in English Create customer loyalty by delivering outstanding customer service, executing sales promotions, ensuring quality foods products are available to sell Always maintain professional and ethical behaviors Create accurate records including Waste Logs Maintain confidentiality regarding private employee matters Express genuine care for the team, the customers, and the business Always perform tasks to the highest standards Take pride in executing job tasks and maintaining a clean, organized work area Maintain open communication with all co-workers Support team members and cooperate in providing excellent guest service Listen openly to performance feedback and incorporate suggestions into work processes and attitude Arrive punctual and ready to begin work assignments Deliver quality work product using resources and time allocated
CUSTOMER SERVICE MANAGER
Reports to : Store Director
FLSA Status : Non-Exempt
SUMMARY
As a Customer Service Manager, you are to oversee front-end operations and ensure excellent customer experiences. In this role, you will supervise cashiers, handle customer inquiries, resolve issues, and maintain a smooth and efficient checkout process. You will be responsible for training and supporting team members, enforcing store policies, and ensuring high service standards. If you have leadership experience, enjoy working in a fast-paced retail environment, and are passionate about customer satisfaction, we encourage you to apply!
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Supervise front-end operations
- Resolve customer issues
- Train and mentor staff
- Monitor cash handling procedures
- Improve customer experience
- Schedule and assign tasks
- Enforce store policies
- Support store operations
- Collaborate with leadership
- Manage lottery machine operations
- Perform all other duties as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, experience and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORKING CONDITIONS
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Success Factors
Customer Service
Honesty & Integrity
Authenticity
Maintain High Standards
Positive attitude
Teamwork
Accountability
Reliability
[job_alerts.create_a_job]
Customer Service Manager • Columbia, MO, United States
[internal_linking.related_jobs]
Manage a defined Commercial Lines book of business, serving as a trusted partner to clients throughout the annual insurance lifecycle.
Lead new business marketing and renewal strategies, including q...[show_more]
It's more than a career, it's a calling!.Join our team at SSM Health St.Mary's Hospital - Jefferson City where your passion for patient care meets the opportunity to lead and inspire others.Sign-on...[show_more]
A company is looking for a Customer Support Manager to oversee a team and enhance customer satisfaction.Key Responsibilities Manage a team of Customer Support Engineers and support global custome...[show_more]
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...[show_more]
Plan, implement and coordinate the clinical services offered by the facility.Provide oversight and support to all clinical operations in areas assigned.
Provide oversight and monitor clinical servic...[show_more]
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...[show_more]
All Star Healthcare Solutions is seeking a CRNA for locum coverage in Missouri.Procedures : general anesthesia, neuro, epidural(preferred), regional nerve blocks (preferred), central lines (preferre...[show_more]
Customs and Border Protection Officer (CBPO).A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Customs an...[show_more]
Are you looking to earn extra income from the comfort of your home? We're seeking motivated individuals to explore and test a variety of remote side hustle opportunities featured on FinanceBuzz.Thi...[show_more]
At Orkin, our purpose is to help protect the world where we live, work and play.Our Service Managers are committed to this purpose.
Orkin, the leader in the pest control industry is seek...[show_more]
Chrysler, Jeep, Dodge, RAM and Fiat dealerships within the Business Center.This role serves as a liaison between the dealers, the Regional Business Center and FCA Corporate Headquarters who will be...[show_more]
Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include : merchandise presentat...[show_more]
CDS Attendants Make $15 per hour! •.We offer our At Home Care family : .The ability to care for YOUR own family and friends and get paid!.
Feel valued and genuinely appreciated for all your contributio...[show_more]
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...[show_more]
This position performs duties necessary to treat patients in accordance with the physician's order and departmental policy.
Works independently in all acute and critical care settings.Consults with ...[show_more]
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...[show_more]
As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team.Our company cultu...[show_more]
Commercial Lines Team Lead & Senior Client Manager
Sunstar Insurance Group LLC • Columbia, MO, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Behavioral Health RN Manager
SSM Health • Sturgeon, MO, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Manager
VirtualVocations • Columbia, Missouri, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Freelance Survey Contributor (Hiring Immediately)
Earn Haus • Moberly, Missouri, US
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Manager-Clinical Services
Acadia Healthcare • Columbia, MO, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Remote Customer Service (50k-90k per year)
Professional Careers • Jefferson City, Missouri
[filters.remote]
[job_card.full_time] +1
[last_updated.last_updated_30]
Restaurant Delivery - Receive 100% of Customer Tips
DoorDash • Moberly, MO, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
CRNA Locums
HealthEcareers - Client • Jefferson City, MO, USA
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customs and Border Protection Officer
U.S. Customs and Border Protection • Sturgeon, Missouri, US
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Remote Side Hustle Evaluator - Flexible Online Gig Work
Finance Buzz • Moberly, Missouri, US
[filters.remote]
[job_card.temporary]
[last_updated.last_updated_30] • [promoted]
Service Manager - Orkin Pest Control
TSAT, Inc • Columbia, MO, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Parts & Service Area Manager - Jefferson City, MO
Stellantis • Jefferson City, MO, United States
[job_card.full_time]
[last_updated.last_updated_30]
Customer Service Team Lead
Bass Pro Shops • Columbia, MO, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Consumer Directed Service Attendant (CDS)
At Home Care Missouri • Moberly, MO, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Service
Lowes • Moberly, MO, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Respiratory Therapist, Adult Service Line, Greenville, S.C. - Moberly
Prisma Health • Moberly, MO, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Retail Customer Service Associate
FedEx • Columbia, MO, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Field Service Engineer
Trumpf, Inc. • Jefferson City, MO, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]