GSI Partnerships Manager - (Conversational AI & Agentic AI)

GSI Partnerships Manager - (Conversational AI & Agentic AI)

As our GSI Partnerships Manager, your mission is to establish, manage, and expand strategic relationships with global system integrators (GSIs) to accelerate Parloa's growth in the Conversational AI and Agentic AI markets. You will position Parloa as the preferred AI partner for GSIs by aligning our platform capabilities with their service offerings, co-developing joint solutions and industry-specific IP, and driving global activation and consumption growth. By doing so, you will unlock scalable revenue streams, enable transformational client outcomes, and ensure GSIs are deeply embedded in Parloa's partner ecosystem worldwide.

In this role you will :

• Identify, recruit, and grow GSIs globally (Accenture, Deloitte, TCS, Infosys, Capgemini, Wipro, etc.) as strategic partners, ensuring consistent activation across regions.
• Develop and execute joint business plans with GSI partners, aligning on market strategy, solution roadmaps, consumption targets, and account pursuits.
• Drive consumption of Parloa solutions by embedding our Conversational and Agentic AI capabilities into large-scale GSI-led transformation programs.
• Build co-sell motions with GSIs : create joint go-to-market strategies, execute joint pursuits, and support end-to-end customer transformation programs.
• Develop and package joint IP and industry-specific offerings that combine Parloa's AI platform with GSI expertise to address vertical use cases (e.g., banking compliance, telco CX, healthcare automation).
• Enable GSI partner success by aligning sales, solution engineering, product, and enablement teams to accelerate onboarding, training, and certification.
• Ensure global scalability of GSI partnerships by replicating best practices, fostering knowledge-sharing, and building repeatable frameworks across regions.
• Influence C-level relationships within GSIs to secure executive sponsorship, joint investments, and long-term strategic alignment.
• Collaborate cross-functionally with Parloa Sales, Marketing, Product, and Customer Success to ensure seamless integration of GSI-led opportunities into Parloa's growth engine.

What you bring to the table :

What's in it for you?

Your recruiting process at Parloa :

Recruiter video call ? Meet your manager ? Challenge Task ? Bar Raiser

OTE Salary Range - $180,000 - $250,000

Why Parloa?

Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa's voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York.

When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that's revolutionizing an entire industry. We're passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment, we're expanding globally and looking for talented individuals to join us on this exciting journey.

Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.

Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.