Senior Solutions ArchitectfirstPRO, Inc • Exton, PA, United States
Senior Solutions Architect
firstPRO, Inc • Exton, PA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Bachelor's degree in Computer Science, Information Systems, Engineering, Business Management, Supply Chain, or related field (or equivalent experience). Minimum of 8 years of relevant work experience. Experience managing support teams and driving delivery in global environments. In-depth expertise in SAP Quality Management (QM) with strong understanding of integrations to SAP PP / PI in SAP ERP. Experience with at least two full end-to-end SAP ERP implementations ; exposure to SAP S / 4HANA is a plus. Deep understanding of SAP QM configurations and functional areas including : Quality Planning Inbound, In-Process, Recurring, and Outbound Inspections Quality Notifications Batch Management, Traceability, Recalls Workflow Management Non-Conformance Processes Multiple Specifications Physical Samples & Stability Analysis Result Recording QM Reporting Experience with MES and LIMS system integrations is strongly preferred. Skilled in managing SLAs, performing regression testing, and coordinating master data cleansing. Ability to guide and mentor team members; may direct work of others. Strong communication, prioritization, and problem-solving skills. Ability to work independently with sound judgment and urgency. Comfortable in virtual, global, and high-pressure work environments. Commitment to adhering to SOPs, quality standards, and safety requirements. Agile & Scrum certification ITIL certification Hybrid role requiring at least 3 days onsite. Global travel up to 10% (approx. 26 business days per year).
The Senior Solution Architect, D&T — Plan to Produce partners with Quality and Operations to define, design, and deliver technology-enabled solutions across the Plan-to-Make workstream. This role is primarily responsible for SAP Quality Management (QM) processes and integrations with LIMS and MES systems, ensuring best-in-class support and alignment with company policies, regulatory requirements, and D&T standards. The architect will drive strategic direction, manage support strategy and SLAs, and enable productive, high-quality delivery across SAP and MES environments. This is a 12-month hybrid contract requiring 3 days onsite per week in Exton, PA.
Responsibilities
- Collaborate with Quality, Operations, and Warehouse functions to understand business needs and translate them into detailed SAP and D&T technical requirements.
- Lead strategic planning, solution design, and technical delivery for SAP Quality Management and Supply Chain capabilities.
- Manage support operations including ticket handling, master data maintenance, release management, and SLA performance.
- Provide hands-on delivery of SAP QM functionality and enhancements to meet defined business requirements.
- Solve complex issues by applying deep functional and technical expertise within the ERP Services Delivery model and regulatory frameworks (SOX, FDA GMP).
- Create and maintain project artifacts including project charters, plans, budgets, and capital requests in accordance with Project and Portfolio Management processes.
- Develop and maintain system lifecycle documentation such as SOPs, SOIs, and Job Aids in compliance with corporate policies.
- Participate in and adhere to the Change Control process.
- Support Lean Sigma initiatives and continuous improvement programs.
- Ensure consistent, reliable attendance; comply with all safety regulations, procedures, and company policies.
- Collaborate with local and global teams while prioritizing and executing work effectively in a high-pressure, fast-paced environment.
- Travel globally as needed (up to 10%).
Requirements
Education & Experience
Technical Skills
Soft Skills & Additional Abilities
Preferred Qualifications
Additional Details
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Senior Solution Architect • Exton, PA, United States
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