Chief Operating Officer

Job Description

Job Description

Chief Operating Officer (COO) Job Description :

Established in 1948, the Mission of ASCEND Mental Wellness is to encourage and assist individuals in discovering pathways to their optimal mental health and wellness, while supporting hope and awareness of well-being in our community.

The Chief Operating Officer (COO) will join our leadership team to manage operations within agency programs and services providing client care services, ensuring efficiency and effectiveness to support the organization's mission.

ASCEND offers a comprehensive benefits package including healthcare benefits, retirement plan enrollment, and paid time off including holidays, vacation, personal, and sick time. Salary based on qualifications.

Chief Operating Officer Education & Qualification Requirements :

• Solid educational background-Bachelor's degree in a human related service field required; commensurate years of supervisory / leadership expertise and a proven track record to support the role in a diversified service delivery and funding environment
• As a prerequisite, the successful candidate must believe in the core competencies of ASCEND and be driven by the mission. The candidate should demonstrate a passion for breaking new ground to lead change. Beyond that, we are seeking a candidate that has proven experience in scaling a multi-site, diversified service organization and a demonstrated ability to both lead and build the capabilities of a driven, bright, diverse team.
• The successful candidate must have management experience with a non-for-profit organization. As noted, this is an organization driven by the values of its people, so experience in managing a "values-driven" organization will be highly prized.
• Results-proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; the ability to balance the delivery of programs against the realities of a budget; and problem solving, project management, and creative resourcefulness
• Strategic Vision and Agility-ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan
• Capacity Building-ability to effectively build organization and staff capacity, developing a top-notch workforce and the processes that ensure the organization runs smoothly
• Leadership and Organization-exceptional capacity for managing and leading people; a team builder who has experience in scaling up organizations; ability to connect staff both on an individual level and in large groups; capacity to enforce accountability, develop and empower top-notch leaders from the bottom up, lead from the top down, cultivate team work as well as person centered approaches with clients and personnel, and learn the strengths and weaknesses of the team so as to put people in a position to succeed
• Action Oriented-enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary
• General Management-thorough understanding of budgeting, systems, and personnel management / leadership ; broad experience with the full range of business functions and systems, including strategic development and planning, business analysis, finance, information systems, human resources, etc.
• Valid NYS driver's license acceptable to Agency insurance standards
• Must be detail-oriented and possess good time management and customer service skills. Must have the ability to work independently, have good problem-solving skills and can work as part of a multi-disciplinary team.

Chief Operating Officer Responsibilities include but are not limited to :

ASCEND Mental Wellness provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.