Talent.com
Customer Service Manager
Customer Service ManagerAll Ways Caring HomeCare • Fresno, CA, US
Customer Service Manager

Customer Service Manager

All Ways Caring HomeCare • Fresno, CA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Overview

Who we are looking for :

The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.

  • Seeking a self-motivated professional with prior scheduling and management or supervisory experience
  • An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency
  • A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships
  • An experienced communicator and problem solver who is well-organized

What you will receive :

  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Flexible work schedules close to home
  • Retention and referral bonuses
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities

    • Responsibilities

    What you will do :

    Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.

    Responsibilities include, but not limited to :

  • Oversee quality care and overall client satisfaction
  • Supervise and provide guidance to the Caregivers who provide direct care to the clients served
  • Manage employee scheduling, identify problem situations, and implement proactive solutions
  • Maintain strong and positive relationships with referral partners, payor sources, and clients
  • Ensure proper documentation and record-keeping
  • Conduct periodic home visits and safety checks

    • Qualifications

    What you will need :

  • Associate or bachelor’s degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
  • Accountable, reliable, and ability to work independently with good judgement
  • Valid driver’s license and auto insurance
  • Effective verbal and written communication
  • Excellent customer service skills
    • [job_alerts.create_a_job]

    Customer Service Manager • Fresno, CA, US

    [internal_linking.similar_jobs]
    Customer Service Manager

    Customer Service Manager

    Westamerica Bank • Hanford, CA, US
    [job_card.full_time]
    Westamerica is among the largest commercial banks headquartered in California.We are looking for outstanding people to join on our winning team. We reached our current strength because our employees...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Success Manager

    Customer Success Manager

    FieldClock • Fresno, CA, US
    [job_card.full_time]
    Customer Success Manager Job Description.Must live in California with the ability to cover the Central Valley •.FieldClock is a fast-growing AgTech start-up searching for flexible go-getters who wel...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Center Manager

    Sales Center Manager

    Baker Distributing • Fresno, CA, US
    [job_card.full_time]
    Sales Center Manager Job Posting .Join Our Team : Sales Center Manager Wanted! .Join our team as a Sales Center Manager and lead the daily operations of a thriving wholesale HVAC distribut...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Automotive Retail Manager In Training

    Automotive Retail Manager In Training

    American Tire Depot • Fresno, CA, US
    [job_card.full_time]
    As a Manager in Training you will get experience working in multiple departments within the business.This will help you gain a deep understanding of our processes, best practices, and winning strat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Advisor

    Service Advisor

    Freeway Toyota - Hanford • Hanford, CA, US
    [job_card.full_time]
    Automotive Service Advisor Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all employees, cust...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store (Brand) Manager

    Store (Brand) Manager

    Stanton Optical • Hanford, CA, US
    [job_card.full_time]
    Are you passionate about developing talent and creating an environment focused on outstanding customer experience? Do you have an entrepreneurial spirit and you’re looking for your next big c...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel PACU / Operating Room RN

    Travel PACU / Operating Room RN

    Olaro • Hanford, CA, US
    [job_card.full_time]
    Olaro is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Hanford, California.Job Description & Requirements. Pay package is based on 12 hour shifts and 36 hours per wee...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Advisor

    Service Advisor

    Hedrick's Chevrolet • Clovis, CA, US
    [job_card.full_time]
    Job Opportunity : Service Advisor.Are you passionate about automobiles and skilled in customer service? We're seeking a dynamic individual to join our team as an Automotive Service Advisor at He...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Manager

    Sales Manager

    Valley Fitness, Corporate • Fresno, CA, US
    [job_card.full_time]
    Valley Fitness Fresno, situated in Fresno, California, is in search of a Sales Manager to become a vital part of our team. We provide a competitive hourly pay scale starting at $20 and reaching up t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Employee Benefits Account Manager - Hybrid

    Employee Benefits Account Manager - Hybrid

    Insurance Relief • Fresno, CA, US
    [job_card.full_time]
    Employee Benefits Account Manager - Hybrid.For over three decades, this well-established insurance agency has been a beacon of exceptional service, delivered with a personalized touch.We are active...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Customer Service Manager

    Remote Customer Service Manager

    Spade Recruiting • Fresno, CA, US
    [filters.remote]
    [job_card.full_time]
    Spade is looking for a customer service specialist.This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.The ideal c...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Alterations Customer Service Representative

    Alterations Customer Service Representative

    David's Bridal, LLC. • Fresno, CA, United States
    [job_card.part_time]
    Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply. At David's Bridal, we empower our customers and our employee...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Care Manager

    Customer Care Manager

    Trumark Companies • Clovis, CA, US
    [job_card.full_time]
    Our mission is to enhance, inspire and grow.With over 30 years of experience, we’re no strangers to the homebuilding industry. We are a multi-disciplinary development company with neighborhood...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Manager

    Customer Service Manager

    Keller Executive Search • Fresno, CA, US
    [job_card.full_time]
    This is a position within Keller Executive Search and not with one of its clients.As the Customer Service Manager in Fresno, CA, this senior role is accountable for shaping customer service strateg...[show_more]
    [last_updated.last_updated_30] • [promoted]
    WARRANTY / SERVICE ADVISOR

    WARRANTY / SERVICE ADVISOR

    AppleOne • Fresno, CA, US
    [job_card.full_time]
    We are seeking a detail-oriented Service and Warranty Administrator to join our team.This role combines administrative expertise with customer service skills to manage warranty claims and support t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Call Center Manager

    Call Center Manager

    Bath Concepts Independent Dealers • Fresno, CA, US
    [job_card.full_time]
    Bath Concepts Independent Dealers.Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Manager of Capacity

    Senior Manager of Capacity

    Vektor Logistics • Fresno, CA, US
    [job_card.full_time]
    As Senior Manager of Capacity, you will lead the strategic development of carrier networks, optimize freight capacity, and manage / develop a team responsible for ensuring seamless transportation exe...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Services Manager

    Patient Services Manager

    Thomas Management LLC • Clovis, CA, US
    [job_card.full_time]
    Oversees the daily operations of the department including tray line operation, patient nourishment and kitchen.Assures customer satisfaction and regulatory compliance. This includes, but is not limi...[show_more]
    [last_updated.last_updated_30] • [promoted]