Bilingual Office Manager (Merrick)TBG | The Bachrach Group • Merrick, NY, US
Bilingual Office Manager (Merrick)
TBG | The Bachrach Group • Merrick, NY, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.part_time]
[job_card.job_description]Serve as a primary contact for customers, vendors, and internal teams. Address customer concerns, service requests, and complaints professionally and promptly. Coordinate communication among sales, production, and installation teams to ensure accurate information flow. Work closely with production supervisors to verify order details, timelines, and specifications. Review work orders, measurements, and specifications for accuracy (strong math foundation required). Track production schedules and update customers regarding timelines or delays. Assist with quality checks on paperwork, order details, and scheduling. Delegate tasks to administrative or support staff as needed. Assist with onboarding and training new office employees. Ensure all departments have what they need to meet deadlines and daily targets. Identify workflow gaps and recommend process improvements. Assist with invoicing, purchase orders, and basic bookkeeping tasks. Reconcile order documents, delivery confirmations, and related paperwork. Generate daily, weekly, and monthly operational reports for leadership. Maintain compliance with company policies, safety standards, and manufacturing regulations. Support HR-related tasks including attendance tracking, maintaining employee files, and scheduling. Fluent in Spanish (required) Strong math skills for reviewing measurements, orders, and invoices Experience managing heavy phone traffic and delivering excellent customer service Proven ability to multitask, delegate, and thrive under pressure Strong problem-solving skills and the ability to take initiative in fast-paced situations Proficient computer skills and ability to learn new systems quickly Prior experience in a manufacturing, construction, or production office strongly preferred Excellent organizational, communication, and leadership abilities
Office Manager (Bilingual)
Location : Merrick, NY
Salary : $60,000$80,000 (DOE)
About the Role
A fast-paced manufacturing company in Merrick, NY is seeking a highly organized, experienced Bilingual Office Manager to oversee daily operations and support both office and production teams. This position requires a proactive problem-solver with strong math skills, excellent phone communication, and the ability to manage multiple priorities in a busy environment.
Key Responsibilities
Office & Administrative Management
- Oversee day-to-day office operations to ensure efficiency and productivity.
- Learn and effectively use the companys proprietary computer system (training provided).
- Manage high-volume phone calls; handle scheduling, inquiries, and issue resolution.
- Maintain organized digital and physical filing systems.
- Monitor, track, and order office supplies, materials, and equipment.
Customer Service & Communication
Production & Manufacturing Support
Leadership & Workflow Coordination
Accounting & Reporting Support
Compliance & Safety
Required Skills & Qualifications
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Office Manager • Merrick, NY, US
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