Job Description
Job Description
About MortgagePros
MortgagePros is one of the fastest-growing mortgage brokerages in the country and a Top 10 UWM partner. Headquartered in Troy, Michigan, we specialize in helping homeowners refinance and secure customized loan solutions. Our team thrives in a fast-paced, high-performance environment where we support our professionals with training, resources, and opportunities to grow.
Position Overview
We are seeking an experienced and detail-oriented Loan Processor to join our dynamic team. In this role, you will collaborate closely with borrowers, Loan Officers, underwriters, and third-party vendors to ensure the efficient and compliant processing of residential mortgage loans. The ideal candidate is highly organized, communicates effectively, and understands the end-to-end loan process in today’s evolving regulatory landscape.
Key Responsibilities
- Process residential mortgage loans from initial application through closing
- Review and verify loan documentation for accuracy, completeness, and compliance
- Maintain regular communication with borrowers and internal stakeholders throughout the loan process
- Coordinate with appraisers, title companies, and insurance agents to gather third-party documentation
- Submit loan files to underwriting and follow up on outstanding conditions or missing items
- Ensure all loans meet company and investor guidelines and are compliant with RESPA, TILA, TRID, and other applicable regulations
- Support closing coordination by confirming all requirements are satisfied
- Maintain accurate records and organized documentation for auditing purposes
- Deliver high-quality customer service and serve as a reliable point of contact for borrower questions
Qualifications
2–5 years of experience in mortgage loan processing requiredStrong knowledge of underwriting guidelines, loan products, and regulatory requirementsFamiliarity with industry software (e.g., Encompass, Salesforce, or similar systems)Excellent organizational skills and ability to manage multiple loan files simultaneouslyEffective written and verbal communication skillsAbility to work independently in a fast-paced environment while collaborating with cross-functional teamsHigh school diploma required; associate or bachelor’s degree preferredCompensation & Benefits
Competitive salary based on experienceHealth, dental, and vision insurance401(k) with company match after one year anniversaryPaid holidays and PTOProfessional development and training opportunities