Talent.com
Patient Benefits Representative
Patient Benefits RepresentativeThe US Oncology Network • University Park, MD, United States
Patient Benefits Representative

Patient Benefits Representative

The US Oncology Network • University Park, MD, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Overview

Join Our Team at Maryland Oncology Hematology!

We're looking for passionate and talented professionals to join our team in providing exceptional cancer care. If you're dedicated to making a difference for patients, physicians, and colleagues, we want to hear from you! With 15+ locations across Maryland and DC, we offer a dynamic and supportive environment where you can grow and thrive.

Explore opportunities with us and apply today!

The general pay scale for this position at MOH is $19.82 - $30.49 per hour The actual hiring rate is dependent on many factors, including but not limited to prior work experience, education, job / position responsibilities, location, work performance, etc.

SCOPE :

Under general supervision, responsible for educating patient on insurance coverage and benefits. Assess patients financial ability; may educate patient on assistance programs. Updates and maintains existing patient new insurance eligibility, coverage, and benefits in system. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology

  • s Shared Values.

Responsibilities

ESSENTIAL RESPONSIBILITIES :

  • Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses. Assess patients ability to meet expenses and discusses payment arrangements. May educate patients on financial assistance programs as well as identify sources and provide assistance with completing forms. Based upon diagnosis, estimated insurance coverage, and financial assistance, completes Patient Cost Estimate form. Completes appropriate reimbursement and liability forms for patient
  • s review and signature. Forwards appropriate information and forms to billing office.
  • Responsible for obtaining, from Clinical Reviewer, insurance pre-authorization or referral approval codes prior to each treatment.
  • Review patient account balance and notify front desk of patients to meet with
  • Ensure that patient co-pay amount is correctly entered into system (or conveyed), allowing front desk to collect appropriately
  • At each patient visit, verifies and updates demographics and insurance coverage in computer system according to Standard Operating Procedures (SOPs).
  • Stays current on available financial aide. Develops professional relationships with financial aide providers. Networks with financial aide providers to obtain leads to other aide programs.
  • Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient
  • s records.
  • Maintains updated manuals, logs, forms, and documentation. Performs additional duties as requested.
  • Other duties as requested or assigned.
  • Qualifications

    MINIMUM QUALIFICATIONS :

    High school diploma or equivalent required. Minimum three (3) years patient pre-services coordinator or equivalent required. Proficiency with computer systems and MicroSoft Office (Word and Excel) required.

  • Demonstrate knowledge of CPT coding and HCPS coding application.
  • Must be able to verbally communicate clearly and utilize the appropriate and correct terminology.
  • Must successfully complete required e-learning courses within 90 days of occupying position.
  • COMPETENCIES :

  • Uses Technical and Functional Experience : Possesses up to date knowledge of the profession and industry; is regarded a san expert in the technical / functional area; accesses and uses other expert resources when appropriate.
  • Demonstrates Adaptability : Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity and rapid change; shows resilience inn the face of constraints, frustrations, or adversity; demonstrates flexibility.
  • Uses Sound Judgment : Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.
  • Shows Work Commitment : Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.
  • Commits to Quality : Emphasizes the need to deliver quality products and / or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.
  • PHYSICAL DEMANDS :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

    WORK ENVIRONMENT :

    The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology / hematology clinic environment. Work will involve in-person interaction with co-workers and management and / or clients. Work may require minimal travel by automobile to office sites.

    [job_alerts.create_a_job]

    Patient Representative • University Park, MD, United States

    [internal_linking.similar_jobs]
    Patient Services Representative

    Patient Services Representative

    US Fertility, LLC • Arlington, VA, US
    [job_card.full_time] +1
    Enjoy what you do while contributing to a company that makes a difference in people’s lives.Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Benefits Representative (Work From Home) Globe Life : Olusegun Organization

    Remote Benefits Representative (Work From Home) Globe Life : Olusegun Organization

    Globe Life : American Income Division • Washington, DC, United States
    [filters.remote]
    [job_card.full_time]
    Remote Benefits Representative.You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via zoom.Bilingual : ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative - 50k-60k / Year - Work From Home

    Customer Service Representative - 50k-60k / Year - Work From Home

    Spade Recruiting USA • Sykesville, Maryland
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Field Sales Representative

    Field Sales Representative

    TruGreen • Columbia, MD, US
    [job_card.full_time]
    Rutherford RD, Baltimore, Maryland 21244.TruGreen accepts applications on an ongoing basis.As a TruGreen Field Sales Representative, you’ll be the welcoming face out in the neighborhood, meet...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Recipient Services Representative

    Recipient Services Representative

    Aston Carter • Rockville, MD, US
    [job_card.permanent]
    Job Title : Recipient Services Representative.The Recipient Services Representative will ensure that all Benefit Recipients receive extraordinary service when making changes to pensions.This role re...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Representative

    Sales Representative

    Havtech LLC • Columbia, MD, US
    [job_card.full_time]
    A successful Spectrum Sales Rep or Account Manager is responsible for achieving revenue and margin goals by successfully acquiring quoted projects and managing client expectations.While supporting ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Service Representative

    Remote Customer Service Representative

    Liveops • Columbia, Maryland, United States
    [filters.remote]
    [job_card.full_time]
    Tax Software Support – Independent Contractor.Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for indep...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Brand Feedback Provider (Hiring Immediately)

    Remote Brand Feedback Provider (Hiring Immediately)

    Earn Haus • Waldorf, Maryland, US
    [filters.remote]
    [job_card.full_time] +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    ITSM Solutions International • Alexandria, VA, United States
    [job_card.full_time]
    We are looking for Customer Service Representatives to join our client's team.In this role, you will provide exceptional customer support by addressing inquiries related to basic account issues, pa...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted]
    Patient Benefits Representative

    Patient Benefits Representative

    US Oncology Network-wide Career Opportunities • Hyattsville, MD, United States
    [job_card.full_time]
    Join Our Team at Maryland Oncology Hematology!.We're looking for passionate and talented professionals to join our team in providing exceptional cancer care. If you're dedicated to making a differen...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Otolaryngologist Position in Southern Illinois - No Call and Excellent Benefits

    Otolaryngologist Position in Southern Illinois - No Call and Excellent Benefits

    Carle Health • Olney, US
    [job_card.full_time]
    ENT practice at Carle Richland Memorial Hospital in Olney, Illinois.Flexible scheduling; able to work 4-5 days / week and outreach to nearby clinics 1-2 days / week required. Work alongside an experienc...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Client Service Representative - Floater (Mount Airy Branch)

    Client Service Representative - Floater (Mount Airy Branch)

    Atlantic Union Bank • Mount Airy, MD, United States
    [job_card.full_time]
    The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales / service solutions, as well as handle teller transactions.The Client Services R...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Services Specialist

    Patient Services Specialist

    American Oncology Management Company • Bethesda, MD, United States
    [job_card.full_time]
    The Center for Cancer & Blood Disorders.Center for Cancer and Blood Disorders.The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the p...[show_more]
    [last_updated.last_updated_less] • [promoted] • [new]
    Remote Customer Service Representative – Product Testing

    Remote Customer Service Representative – Product Testing

    GLOCPA • Columbia, Maryland
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Front Desk Representative

    Front Desk Representative

    Advantia health • Washington, DC, US
    [job_card.full_time]
    Reiter, Hill & Johnson is seeking a full-time Front Desk Representative for our Chevy Chase location! This role will be responsible for greeting, registering and scheduling patients while working c...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Care Associate

    Remote Customer Care Associate

    TurboTax • Alexandria, Virginia
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Flexible Feedback Provider (Home or In-Person) (Hiring Immediately)

    Flexible Feedback Provider (Home or In-Person) (Hiring Immediately)

    Maxion Research • Alexandria, Virginia, US
    [job_card.part_time]
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Call Center Customer Service Representative

    Call Center Customer Service Representative

    The Midtown Group • Washington, DC, US
    [job_card.full_time]
    At least seventeen (17) Medicaid related Call Center Customer Service Representatives are needed for a long-term project in DC. These positions are 100% onsite and located downtown, near Farragut No...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]