A company is looking for an Implementation Specialist responsible for managing client inquiries and ensuring successful software implementation.
Key Responsibilities
Accelerate software adoption and reduce client churn by managing implementation expectations
Act as the primary contact for clients, handling inquiries through various communication channels
Assist with technical account setup and proactively monitor client activity for necessary outreach
Required Qualifications
AA / AS degree or equivalent work experience preferred
2+ years of SaaS Point of Sale Support or Implementation experience
1+ years of salon software experience preferred
Experience in the beauty industry is a plus but not mandatory
Familiarity with SaaS applications such as Gainsight, Salesforce, or Skilljar
Implementation Specialist • Irving, Texas, United States