Business Process Analyst

divh2Business Process Analyst / h2pSeeking a Business Process Analyst responsible for creating, documenting, maintaining, developing, and enhancing client-specific business processes and rules databases, also known as the Knowledgebase (KB). This position provides documentation, analysis, and configuration services to reflect updates for regulatory and acquisition policy, customer-specific business processes, and other enhancements to Clients solutions. As a member of an integrated team, the Business Process Analyst also participates in the operation of Clients Level 1 Help Desk. Overall, this position is responsible for proactively and collaboratively working with project managers, teams, and other organizational groups in a tactical capacity, evaluating internal and external client requirements, and implementing practical solutions promptly. / ppJob Duties : / pulliDevelop and maintain a fundamental understanding of Federal Acquisition Regulation (FAR), policies, and practices. Maintain currency with FAR policies and practices by attending continuing education courses, participating in research assignments, and self-initiated exploration of related publications. / liliDevelop the skills required to maintain, enhance, and test client agency KBs by gaining a complete understanding of team procedures and toolsets, and through the successful completion of staff training exercises and individual KB assignments (tasks). / liliPerform Knowledgebase configurations, logic, implementation, and business process verification / testing. / liliAnalyze Regulatory changes and determine their impact on client products. / liliAnalyze business and user needs, document user requirements, and translate into accurate specifications. / liliAchieve proficiency in all major client products, including the AAMS software suite, through internal staffing training, self-guided tutorials, and daily exposure to individual product feature sets. / liliObtain competency in Level I customer support functions and internal helpdesk procedures through call monitoring and participate in helpdesk activities / functions. / liliAll other duties as assigned. / li / ulpRequired Skills : / pulli2+ years prior work experience / liliAbility to work in a team-oriented environment for a matrixed organization / liliFunctional knowledge of productivity tools such as Microsoft Office (Word, Excel, Outlook) / liliExcellent verbal and written communication skills / liliAbility to collaborate with internal and external customers / liliDemonstrated analytical capabilities / li / ulpDesired Skills : / pulliKnowledge of the Federal Acquisition lifecycle or commercial contracting / liliKnowledge of Federal financial systems or commercial accounting / liliExperience with Federal government contracting and / or program office organizations / liliExperience with logic structures / li / ul / div