Talent.com
Group Account Supervisor
Group Account SupervisorNYC Staffing • New York, NY, US
[error_messages.no_longer_accepting]
Group Account Supervisor

Group Account Supervisor

NYC Staffing • New York, NY, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Group Account Supervisor

Heartbeat is a full-service agency for healthcare challenger brands. Challengers are playing a high-stakes gamethey must battle behemoth market leaders, upend ingrained treatment habits, or transform a "me-too" product into "yes-please." The agency is known for serving up distinctive strategies and differentiating approaches, ensuring clients' market positions are uniquely owned. Heartbeat designs their organization around a 100% integration model, housing media, strategy, med comms, creative, technology, and even point of care / population health under the same roof for the tightest, most integrated campaigns possible. They price work based on outcomes, not outputs. Their innovative model delivers not only alignment, but powerful orchestration, greater efficiency, and maximum impact for every dollar spentall the necessary elements for challengers to triumph. That's the philosophy, here's the creds : 250+ employees between NYC & LA; 6 agency leaders with decades of tenure; a pile of awards from the likes of the Mannys, MM&M Awards, OMMAs, and Clios; an industry-leading commitment to diversity and inclusion (with a Med Ad News D&I Champion nod to match); and a President who dared to be quoted as saying, "We celebrate people who stand up and say, 'You know what? This is dumb.' Damn straight.

We're Heartbeat, the marketing agency for healthcare challenger brands and the brave clients behind them. And hopefully you're our next Group Account Supervisor helping us to deliver game-changing campaigns for consumers & HCPs. Read on to learn more about what qualities we're looking for in a new member of the crew and why you're gonna dig working with us.

Responsibilities

Across 5+ years of experience, you know what it takes to slay client services. These are the core skills you've totally nailed :

  • Knowledge + Deep, expert understanding of the therapeutic category, the audience and at least two channels. Basic knowledge of at least one other category, and another audience
  • Continuously learning technology + Demonstrates and applies extensive and expert knowledge of assigned brands
  • Successfully serves as point of authority and / or source of advice for therapeutic area
  • Ensures team adherence to agency process. Identifies issues and leads problem resolution
  • Strategy + Vision : Develops communication objectives & strategies (e.g. marketing / brand platform briefs). Has the ability to see the big picture and identify the key / broad issues while still driving the process and details
  • Planning : High-level analysis of category, research, and competitive data. Analyzes and extracts findings / issues from all available marketing data. Active in strategic development.
  • Demonstrates passion for the brand

Qualifications

Our team is looking for someone who exhibits integrity, trust and self-development. Beyond that, here's how you'll make your mark :

  • Tactics and Execution + Develop marketing / brand platform briefs). Owns the agency process. Shows resourcefulness and thoroughness in developing tactical plans, including budgets and timelines.
  • Production : Supervises and effectively manages the production of client-approved marketing tools
  • Creative : Collaborates on creative brief development
  • Assume responsibility for the writing and preparation of marketing communications plans and proposals
  • Communication : communicate key client issues / initiatives to team accurately and in timely manner
  • Demonstrates the ability to think creatively and strategically
  • PHCG Offerings : Basic knowledge of PHCG businesses, offerings, and tools
  • Client Relationship + Builds trusting relationships with client counterparts. Is seen as strategic, integral to the account, and offering added value.
  • Relationship : Frequent, positive client contact with key clients
  • Brand Champion : Ensures everyone focused on brand strategy and positioning : client, account team, and other internal departments
  • Agency Champion : Understands, communicates and advocates the agency POV (point-of-view).
  • Presentations : Ensures client is kept apprised of all account activity : this includes ultimate responsibility for ensuring that appropriate written reports are delivered accurately and quickly. Presents complex data or messages in clear, succinct, compelling manner to clients
  • Lead role in ensuring timely, accurate client documentation & correspondence
  • Additional Information

    How you'll grow with us :

    Group Account Supervisor is where you'll start, but we're always planning for where you'll go. Group Account Supervisors are all expected to hone skills that will help build on their careers. Those skills include :

  • Drives the process and details, and develops tactical plans. Forecasts budgets.
  • Finances : Develops and administers clients' budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimates. Raises client awareness as to when changes in client direction affect estimates. Thorough knowledge of contract and its implications. Sound decision making regarding hours dedicated to jobs, what to prioritize. Thorough knowledge of all basic financial tools necessary to account management.
  • Trouble shoot : Solution oriented. Knows when things might get off track in agency operations. Uses experience and judgment to proactively solve for potential problems before they get too big. Ability to solve client issues, independently moderate conflicts and influence management decisions.
  • Team Leadership : Takes on wider, informal leadership responsibilities within the agency
  • Management : Team leader, provides clear and fair direction & feedback to junior account staff
  • Hell yes, I want to do all of that. But tell me more about Heartbeat

    Heartbeat is a healthcare marketing & creative agency, headquartered in NYC and powered by ~300 smart people all over the US. In the past four years, we've been named a 4-time "Best Place to Work" by AdAge and MM+M and a "Diversity & Inclusion Champion" by MedAdNews. We care about three big things :

  • Empowering challenger brands
  • Being the best place you'll ever work
  • Fostering a diverse & caring community
  • About Publicis Health & Publicis Groupe

    Heartbeat is a proud member of Publicis Health, the largest health communications network in the world. Publicis Health is one of the four solutions hubs of Publicis Groupe, the third-largest advertising and media company in the worldoffering us unparalleled global reach and resources. Our Publicis Groupe motto "Viva La Diffrence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off. If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines. Compensation Range : $95,950.00 - $150,995.00 Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer / temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 1 / 12 / 26.

    [job_alerts.create_a_job]

    Account Supervisor • New York, NY, US

    [internal_linking.related_jobs]
    Account Supervisor

    Account Supervisor

    IPG Health • New York, NY, United States
    [job_card.full_time]
    As an Account Supervisor, you'll spearhead collaborative partnerships between clients, internal teams, and account staff, driving exceptional results through innovative solutions and effective proj...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Group Supervisor

    Account Group Supervisor

    Omnicom Health • New York, NY, US
    [job_card.full_time]
    At DDB Health, we believe health can't wait.The pace of healthcare is acceleratingand we love it.That is why at DDB Health, we DARE TO DO BOLDLY. We believe there's nothing more important than healt...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Services Supervisor

    Account Services Supervisor

    Steve Madden • New York, NY, US
    [job_card.full_time]
    The Account Services Supervisor is responsible for leading their team under the guidance and within the structure and guidelines created by the Director of Account Services and ensuring the highest...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Supervisor, Pathology - Anatomical

    Supervisor, Pathology - Anatomical

    Northwell Health • New York, NY, United States
    [job_card.full_time]
    Oversee and coordinate daily pathology accessioning and gross room operations, supervising a team of technical staff.Ensure efficient workflow, maintain high quality standards, uphold regulatory co...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Supervisor

    Account Supervisor

    RevHealth • Bronx, NY, US
    [job_card.full_time]
    In a world of big-box consolidated agencies, RevHealth stands apartproudly independent and intentionally different.That's not just our ownershipit's our mindset. It empowers us to think fearlessly, ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Supervisor, Healthcare, Ruder Finn

    Account Supervisor, Healthcare, Ruder Finn

    Ruder Finn • New York, NY, US
    [job_card.full_time]
    As one of the leading independent global communications and integrated marketing agencies, Ruder Finn thrives off a spirit of innovation and entrepreneurship that is singular in today's communicati...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Pharma Account Supervisor

    Pharma Account Supervisor

    SPCSHP • New York, NY, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    SPCSHP, part of independent group MSQ Partners, has spent 25 years helping brands make meaningful human connections through curiosity and belief. As a diverse community of creative specialists, we l...[show_more]
    [last_updated.last_updated_1_day]
    Account Supervisor

    Account Supervisor

    RAPP • New York, NY, United States
    [job_card.full_time]
    RAPP New York is looking for an Account Supervisor to join our award-winning Account Leadership team.We are RAPP - world leaders in activating growth with precision and empathy at scale.As aglobal,...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Supervisor

    Account Supervisor

    VirtualVocations • Yonkers, New York, United States
    [job_card.full_time]
    A company is looking for an Account Supervisor.Key Responsibilities Manage client relationships for accounts delivering $1 - $3M annually Achieve revenue goals and coordinate initiatives for acc...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Supervisor OR Account Manager, Health New York, NY; Atlanta, GA; Boston, MA; Washington, DC; Chicago, Il

    Account Supervisor OR Account Manager, Health New York, NY; Atlanta, GA; Boston, MA; Washington, DC; Chicago, Il

    Porter Novelli • New York, NY, US
    [job_card.full_time]
    Account Supervisor Or Account Manager, Health.Porter Novelli is a global communication company with offices across the US and internationally in London, Mexico City, and Toronto.In a shifting lands...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Madeo : Senior Account Supervisor

    Madeo : Senior Account Supervisor

    The10minutecareersolution • New York, NY, United States
    [job_card.full_time]
    We’re hiring a skilled Senior Account Supervisor to add value to existing client relationships and pursue new business opportunities. You should have at least 7 or more years of related experience a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Global Account Director

    Global Account Director

    BCD Travel • New York, NY, United States
    [job_card.full_time]
    At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services : we create connections that inspire, motivate and change behavior for our customers.As the world's most ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Manager, Growth

    Account Manager, Growth

    Retool • New York, NY, United States
    [job_card.full_time]
    Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling customer support workflows, building admin dashboards, and countless ot...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Account Supervisor / Account Director

    Account Supervisor / Account Director

    The Bliss Group • New York, NY, US
    [job_card.full_time]
    Account Supervisor Or Account Director.The Bliss Group is a full-service marketing communications firm powered by analytics and audience insights. Founded in 1975, we blend data science with storyte...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Supervisor

    Supervisor

    American Multi-Cinema, Inc. • West Nyack, NY, United States
    [job_card.full_time]
    As a Supervisor at AMC, you help direct the daily performance of the theatre crew and ensure everything runs smoothly behind the scenes and in front of our guests. You lead with energy, communicate ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Bakery Team Leader (Department Manager)

    Bakery Team Leader (Department Manager)

    Whole Foods Market • Wall Township, NJ, US
    [job_card.full_time]
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means improving...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    General Manager

    General Manager

    NUMA Hospitality LLC • Shrewsbury, NJ, US
    [job_card.full_time]
    NUMA Modern Mediterranean Kitchen & Bar – Shrewsbury, NJ.NUMA is opening at The Grove in Shrewsbury, and we are hiring a General Manager to work directly with ownership to run daily operation...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Production Supervisor

    Production Supervisor

    Medline Industries - Transportation & Operations • Tinton Falls, NJ, US
    [job_card.full_time]
    Ensure the timely and accurate production of finished goods and the delivery of product to the customer.Maintain inventory integrity of components and finished items. Oversee and coordinate product ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]