Office Operations Coordinator

Office Operations Coordinator

We are looking for an Office Operations Coordinator to support core administrative and operational functions and help keep our workplace running smoothly!

Full-time West Michigan (Hybrid)

Ludus is a SaaS company that builds digital tools trusted by thousands of organizations of all sizes to power their event ticketing marketing fundraising retail and registration needs.

We are looking for a people centered Office Operations Coordinator to support our growing team and enhance the overall employee experience by helping to create a smooth welcoming and well run work environment. This role is ideal for someone who thrives as a central point of support anticipates needs and drives continuous improvement in day-to-day operations.

As a member of the HR team this role partners closely with team members across the organization to ensure efficient operational processes support internal logistics and maintain a physical workspace that reflects our culture values and commitment to our people.

Join us in our mission to bring people together through shared experiences and building digital tools for arts organizations.

Learn more about Ludus here

Things you should know before applying

At Ludus our mission is to bring people together through shared experiences. Its a big goal that allows for limitless expansion to make a difference in the world.

We get shit done move fast and are constantly learning and adapting. We embrace low process and high trust to navigate change and figure out what works.

We believe success is never final and when you think it is that is when you fail. For us success is a sum of small efforts including trial and error so we move at an unrelenting weekly pace.

In order to grow as a company and individually discomfort is necessary so we can continue exploring new ideas and push ourselves to build quality tools to offer the best solutions for our customers.

If you prefer a hand-holding environment where everything is black and white thats not us. If youre a self-starter and can thrive in controlled chaos Ludus is the place for you its time to find your role

What youll be doing

Office & Workplace Operations

Oversee day-to-day office operations to ensure the workspace is organized functional and welcoming.

Serve as the primary point of contact for office-related vendors and services coordinating support as needs arise.

Support basic office compliance and office access management.

People & Administrative Support

Support employee onboarding from an in-office perspective helping new hires feel prepared and welcomed.

Provide administrative and logistical support to team members and leadership as needed.

Assist with coordinating internal logistics such as travel meetings and team-related needs.

Shipping Printing & Special Projects

Manage printing shipping and fulfillment needs related to customer events and internal initiatives.

Support inventory awareness and shipping logistics partnering with internal teams to meet timelines and quality standards.

Assist with assembling and shipping employee customer or marketing packages.

Take on special projects that support operations events or team experience as the company grows.

Traits were looking for

(In no certain order)

Tech-comfortable : able to learn new software and tools quickly.

Experience with office operations shipping / receiving or administrative work.

A proactive dependable approach with attention to detail and follow-through.

Ability to manage multiple tasks and competing priorities effectively in a fast-paced environment.

BONUS Qualifications :

Familiarity with SaaS or tech enabled environments

Experience supporting a growing company

PERSONAL ATTRIBUTES :

Collaborative and Team-Oriented : Works effectively with cross functional teams to drive shared goals and success.

Flexibility : Comfortable with change and able to adapt quickly in a fast-growing environment.

Growth-Oriented Thinking : Creating processes and strategies that can evolve as Ludus grows considering the bigger picture.

Perks

Health Insurance (Medical Vision Dental) Provided by Blue Cross Blue Shields and Guardian. Ludus covers 90% of the premium of our employees and 50% of all dependents.

401(k) matching Full match on the first 5% contribution and 50% match on the next 5% of contribution (7.5% contribution match by Ludus if you contribute 10%).

Profit Sharing and Stock Options We believe in sharing our success and offer annual profit-sharing bonuses during profitable years along with stock options that give employees a stake in our long-term growth and success.

Personal Wellness $50 monthly reimbursement that can be used on anything personal wellness related.

Experience Credit $100 yearly reimbursement toward concert tickets theatre tickets etc. to encourage shared experiences.

Flexible PTO Take the time you need for vacation or personal days simply work with your team to ensure everything runs smooth while you are away.

Sick Days If youre under the weather we expect you to take the time needed to recover within reason.

Role Details

Salary Range : 60k-70k

Location : Hybrid - Ada Michigan

Apply for the job

Interested in joining our growing team Then wed love to hear from you!

Required Experience :

IC

Key Skills

Office Manager Experience,Microsoft Office,Customer Service,Computer Skills,Microsoft Outlook,Microsoft Word,QuickBooks,Medical office experience,Office Experience,Front Desk,Microsoft Excel,Administrative Experience

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 60 - 70