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DevOps Analyst, Consultant
DevOps Analyst, ConsultantBlue Shield • Oakland, CA, United States
DevOps Analyst, Consultant

DevOps Analyst, Consultant

Blue Shield • Oakland, CA, United States
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  • [job_card.full_time]
[job_card.job_description]

The Application Services team plays a critical role in enhancing customer and technical collaboration while delivering all application development through a Platform and Technology Product Operation Model. The DevOps Analyst will report to the IT Applications Director. In this role you will be the comprehensive subject matter expert in the technology products / platform feature space and apply, learn, and extend your skills beyond formal role boundaries. Having a desire to help achieve transformational healthcare improvement should serve as the inspiration behind the ideal candidates willingness to participate across many different activities within an agile working model. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high?performing teams, getting results the right way, and fostering continuous learning.

Responsibilities

In this role, you will :

  • Support the creation and maintenance of delivery roadmap for platform feature set(s) or technical product for Health Solutions, in partnership with engineering and architecture.
  • Drive operational excellence, including but not limited to Incident Management, process automation leveraging AI, and ensuring smooth deployments for your technology products / platform features.
  • Provide analytical support and troubleshooting for application?related issues.
  • Work directly with the product stakeholders and / or technology product teams to understand the business domain.
  • Recommend the most efficient and cost?effective implementation, leveraging reusable features where possible.
  • Understand, document, and communicate upstream / downstream dependencies supporting assigned development areas.
  • Assist in creating, refining, and maintaining user stories and associated deliverables such as process flows and test cases to meet development and stakeholder needs.
  • Write acceptance criteria and ensure criteria comes to fruition during product demos.
  • Actively participate in agile ceremonies (i.e., daily standup, sprint planning, retrospective, and demos), representing the needs and perspectives of your assigned development areas.
  • Ability to serve as DevOps Analyst for more than one technology product line / platform feature team.
  • Configure, develop (scripts, queries, reports), test, troubleshoot (system and application log interrogation), evaluate performance, and support (monitoring and impact remediation).
  • Collaborate with development teams to integrate new features and improvements.
  • Ensure security and compliance standards are met throughout the development and deployment process.
  • Lead the team in regular system audits and implement necessary updates and patches.

Qualifications

Your Knowledge and Experience

  • Requires a bachelor's degree or equivalent technical experience.
  • Requires at least 7 years of directly related professional experience and deep technical abilities in one or more primary products, programs, or technologies.
  • Excellent oral and written communication skills; ability to influence stakeholders and technical counterparts.
  • Excellent problem?solving and prioritization skills.
  • Demonstrated experience in collaborating with development and operations teams to streamline the product delivery lifecycle.
  • Experience documenting agile workflows and processes.
  • Experience utilizing the Atlassian suite of products.
  • Requires basic technical knowledge and experience including adherence to architectural design, development standards, security policies, and sustainable design practices.
  • ABOUT US

    About Stellarus and the Ascendiun Family of Companies

    Stellarus, launched in January 2025, is designed to scale innovative healthcare solutions that support customers in creating a healthcare experience deserving of their family, friends, and neighbors.

    Stellarus is part of a family of organizations that is overseen by a nonprofit corporate entity named Ascendiun. The Ascendiun Family of Companies also includes Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan and Altais, a clinical services company.

    Stellarus vision is to empower its customers to create a healthcare experience that is worthy of their family, friends, and neighbors. Stellarus objective is to offer innovative, modern, scalable solutions that challenge the health care status quo. This very closely aligns with Blue Shield of Californias vision by using innovation to improve quality, affordability, and experience for members.

    To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

    Our Values :

    At Stellarus, our core values of agility, trust, drive, courage and service shape our approach to developing innovative product offerings.

    Our Workplace Model :

    At Stellarus and the Ascendiun Family of Companies, we believe in fostering a workplace environment that balances purposeful in?person collaboration with flexibility. As we continue to evolve our workplace model, our focus remains on creating spaces where our people can connect with purpose whether working in the office or through a hybrid approach by providing clear expectations while respecting the diverse needs of our workforce.

    Two Ways of Working :

  • Hybrid (Default) : Work from a business unit?approved office at least two (2) times per month (for roles below Director?level) or once per week (for Director?level roles and above). Exceptions : Member?facing and approved out?of?state roles remain remote. Employees living more than 50 miles from their assigned offices are expected to work with their managers on a plan for periodic office visits. For employees with medical conditions that may impact their ability to work in?office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well?being.
  • On?Site : Work from a business unit?approved office an average of four (4) or more days a week.
  • Physical Requirements :

    Office Environment roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office / deskwork Activity level : Sedentary, frequency most of work day.

    External hires must pass a background check / drug screen. Qualified applicants with arrest records and / or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

    Job Info

  • Job Identification 20260009
  • Job Category Information Technology
  • Posting Date 01 / 06 / 2026, 10 : 05 PM
  • Job Schedule Full time
  • Locations Oakland Twelfth
  • Pay Range for California $111,540.00 to $167,420.00
  • Pay Range for Bay Area $125,736.00 to $188,728.00
  • Note This range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate experience, location (California, Bay Area, or outside California), and current employee salaries for similar roles.
  • Role can be filled by a candidate requiring sponsorship No
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