Agency Loan Servicing Analyst

Application Deadline :

12 / 15 / 2025

Address : 320 S Canal Street

Job Family Group :

Customer Shared Services

Provides loan servicing and monitoring support for corporate and commercial lending portfolios in a professional and timely manner. Delivers agreed lending / financing services as specified in the credit agreement / approval and ensures all required policies guidelines and standards are met.

• Acts as a subject matter expert and first contact for escalation.
• Assists in processing more complex transactions and customer requests.
• Addresses customer services issues according to established parameters escalating as required.
• Provides advice and guidance to assigned business / group on implementation of solutions.
• Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
• Executes routine tasks such as service requests transactions queries etc. within relevant service level agreements.
• Investigates and addresses specific customer issues.
• Organizes work information to ensure accuracy and completeness.
• Completes administrative activities to ensure the smooth operation of the unit; including scanning and filing documents as required.
• Supports the development of tools and delivery of training focused on delivering business results.
• Integrates information from multiple sources to enable more efficient processes enhanced analysis and / or streamlined reporting.
• Collaborates to execute loan servicing and monitoring requests.
• Prepares customer notifications and billings and processes services and transactions including (but not limited to) loan advances / payments wire transfers billing for principal / interest / fees monitoring collateral positions financial exceptions etc.
• Executes and manages documentation to ensure that records are maintained in a proper manner.
• Analyzes data and information to provide insights and recommendations.
• Collaborates with internal and external stakeholders to deliver on business objectives.
• Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
• Builds effective relationships with internal / external stakeholders.
• Focus may be on a business / group.
• Thinks creatively and proposes new solutions.
• Exercises judgment to identify diagnose and solve problems within given rules.
• Works mostly independently.
• Broader work or accountabilities may be assigned as needed.

Qualifications :

Salary :

$45000.00 - $83000.00

Pay Type : Salaried

The above represents BMO Financial Groups pay range and type.

Salaries will vary based on factors such as location skills experience education and qualifications for the role and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles the salary listed above represents BMO Financial Groups expected target for the first year in this position.

BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives discretionary bonuses as well as other perks and rewards. BMO also offers health insurance tuition reimbursement accident and life insurance and retirement savings plans. To view more details of our benefits please visit : Us

At BMO we are driven by a shared Purpose : Boldly Grow the Good in business and life. It calls on us to create lasting positive change for our customers our communities and our people. By working together innovating and pushing boundaries we transform lives and businesses and power economic growth around the world.

As a member of the BMO team you are valued respected and heard and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones as you help our customers reach theirs. From in-depth training and coaching to manager support and network-building opportunities well help you gain valuable experience and broaden your skillset.

To find out more visit us at is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or any other legally protected characteristics. We also consider applicants with criminal histories consistent with applicable federal state and local law.

BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please send an e-mail to and let us know the nature of your request and your contact information.

Note to Recruiters : BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO directly or indirectly will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid written and fully executed agency agreement contract for service to submit resumes.

Required Experience :

IC

Key Skills

Sales Experience,B2B Sales,Marketing,Financial Services,Customer Services,Management Experience,Redmine,Agency Management,Home Care,Outside Sales,Sales Management,Recruiting

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 45000 - 83000