Chubb Risk Consulting Director, Sales & Client Services

Job Description

Chubb Risk Consulting connects you to our global network of property and casualty, health, safety, and environmental experts-delivering solutions that advance risk management, support compliance, and drive financial impact.

Duties and Responsibilities

New Business

Develops and establishes productive, professional relationships with key personnel and buyers of EHS&S (Environmental, Health, Safety, and Sustainability) and property risk engineering consulting services

Meets direct sales objectives by working with clients and prospects on analyzing needs, gathering data and developing / proposing solutions

Utilizes Customer Relationship Management tool to track and measure key sales metrics and implement target industry, service, and account strategies

Coordinates activities to enhance presence, commitment, and capabilities in the local, regional, national and international marketplace

Client Services

Meets assigned targets for profitable account retention and expansion revenue while also exceeding key objectives for named accounts

Creates and sustains positive client relationships and customer experience to ensure a consistently high level of client satisfaction

Proactively assesses, clarifies, and validates account / client needs on an ongoing basis

Conduct technical field work within your area of expertise, such as assessments, evaluations, or audits related to Environmental, Health, Safety, and Sustainability (EHS&S) or property risk engineering.

Executes activites to ensure successful completion of projects within budget and established project timelines. Activities include, but are not limited to, pre-project planning, coordination, stakeholder engagement, regular communication (project status updates), managing change requests, project accounting and invoicing.

Key Metrics

Meet sales objectives, inclusive of existing (retention and expansion) and new business targets

Meet account revenue objectives

Achieve billable hours targets through account management activities and technical field work

Meet pipeline and forecast objectives

Qualifications

No qualifications listed.

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

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