Certified Medical Assistant II

Job Description

Job Description

Wage starts at $20.00 / hour for Non-Certified Medical Assistants and $23.00 / hour for Certified Medical Assistants.

Wage starts at $24.00 / hour for Certified Psychiatric Medical Assistants.

Join us at Rogue Community Health, where you can enjoy a rewarding and impactful healthcare career.

Our patients, members, and residents come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our company stronger and helps our community remain safe and healthy. What better reason to join a team?

Our Certified Medical Assistants (CCMA) don’t just “room patients and take vitals.” They are on the move supporting both administrative tasks and hands-on patient care. CCMAs are a vital cornerstone of the patient experience. Our job is to knock down barriers to healthcare access so community members can meet the health goals they deserve. If you have ever experienced a barrier to something you needed, then you understand how important this is.

Enjoy stable hours, competitive pay, dynamic benefits, and a tiered sign-on bonus! 50% paid out with successful completion of a 90-day probation, and the remaining 50% paid at one year of employment.

Benefits Include :

• Opportunity for 4 or 5-day Work Week
• Mental Health Paid Time Off – Up To 10-Hours Per Quarter
• Generous PTO Accrual Annually
• Medical, Dental, Vision, and Partially Paid Family Coverage
• No Cost to Employee Life Insurance, AD&D, Short Term Disability, Long Term Disability
• Holiday Pay (in addition to PTO)

To be considered benefit-eligible, must work 20 hours per week or more.

Certification : Medical assistant certification at the time of hire or the ability to achieve a medical assistant certification with support from Rogue Community Health.

Do you have this passion for service, care for our vulnerable population, and understand that your “hard day’s work” could change someone’s life for the better? Then we welcome you to apply.

ESSENTIAL RESPONSIBILITIES :

1. Participate in team Huddles, work with the team to ensure appropriate pre-visit preparation including culturally and linguistically appropriate services

2. Complete intake interview for new and returning patients according to established procedure including counseling patients / families on their role, and RCH’s role, in a medical home (Patient Centered Medical Home Brochure insert)

3. Prepare patients for examinations consistent with the purpose of the appointment

4. Record all pertinent elements of the patient encounter into EMR by providing real time charting for provider

5. Responsible for knowing and following clinical policy and procedure, including documenting all patient interactions in Epic in a manner consistent with professional standards

6. Perform related duties necessary to ensure quality patient care as requested by supervisor, including addressing barriers when the patient has not met treatment goals

7. Assist providers with exams of patients or any special procedures

8. Process phone calls or MyChart communications from patients, routing as appropriate, and responding in a timely manner

9. “Ready” refill requests per Epic procedure

10. Administer treatments including, nebulizer, oral medications, pediatric and adult vaccines at the direction of the RN or provider

11. Perform screening tests including vision, audiometry, EKG, pulse OX, and peak flow meter at the direction of the provider

12. Clean and stock rooms, disinfect exam room tables, treatment and lab surfaces daily

13. Schedule qualified patients for appointments based on established protocol, identified need, and availability of appointments; follow up with patients / families who have not kept important appointments

14. Perform supervised laboratory procedures as approved by the Laboratory Manager

15. Prepare and sterilize clinical instruments. Review expiration dates for sterilized equipment and re-sterilize equipment as needed to ensure a readily available supply of sterile instruments

16. Assist with Medication Assistance Programs

17. Openly, clearly and respectfully share and receive information, opinions, concerns and feedback in a supportive manner

18. Work collaboratively by mentoring new and existing co-workers, building bridges and creating rapport with team members across the organization

CONTINUED ESSENTIAL RESPONSIBILITIES - CERTIFED PSYCHIATRIC MEDICAL ASSISTANTS :

1. Medication prior authorization and prior authorizations for psych appointments when required.

2. Processing incoming faxes for psychiatric providers.

3. Process and review incoming psych referrals from outside providers and within the internal referrals queue.

4. Review psych provider scheduling report and provide outreach for patients that need follow up when needed.

5. Check in provider patients for virtual appointment.

6. Schedule lab appointments, and give direction on how the patients should prepare (fasting, medication dose hold)

7. Schedule and administer antipsychotic injections per provider instruction.

8. Stock and inventory sample closet.

9. Call patients with lab results and instructions defined by psych provider.

Required to complete a criminal background check, and pre-employment drug screen once a conditional offer is accepted.

Oregon is an employment-at-will state and Rogue Community Health (RCH) has a 90-day probationary period for all newly hired team members.

Rogue Community Health is dedicated to ensuring that every patient and RCH team member can pursue health and well-being free of barriers or disadvantages due to race, ethnicity, language, disability, gender, gender identity, sexual orientation, social class, economic status or other socially determined circumstances. We encourage individuals with diverse backgrounds to apply. We comply with the Americans with Disabilities Act (ADA). If you consider yourself disabled and desire assistance in the application process, please contact our Human Resources Department.