Internship - Clinical Operations

This is a paid internship with a pay rate of $15.50 - $17.00/hr.

The Clinical Operations intern supports the planning, coordination, and implementation of patient experience initiatives. This role involves direct community engagement, administrative support, and data management to ensure the effective delivery and evaluation of health programs. The ideal candidate is community-oriented, detail-focused, and passionate about promoting health equity.

Education/Experience: Currently in an undergraduate or master's level program. Experience in business administration, marketing, healthcare administration, public health

Primary Responsibilities:

• Assist in creating clear, user-friendly patient education materials (brochures, videos, FAQs) to guide patients through new registration and check-in technology
• Collaborate with clinical staff to ensure educational content is accurate and aligns with compliance and accessibility standards
• Test patient-facing technology and provide feedback on usability and clarity
• Assist in training staff on patient education materials and technology troubleshooting
• Help monitor and report on key metrics related to patient satisfaction and technology usage
• Research best practices for patient engagement and education in healthcare settings
• Benchmark patient experience strategies against industry standards and competitors
• Conduct basic data collection, entry, and analysis to support program evaluation and reporting
• Maintain confidentiality and adhere to ethical standards in all interactions with clients and community members

Time Commitment: Up to 20 hours per week; Summer Term (May 2026 - August 2026)

Benefit of Internship: This internship will provide hands on experience to the operational side of a clinical services division with real projects/challenges. The intern will have the opportunity to help research, develop, and pitch solutions to our clinical leadership team.

Candidate will be selected in March.

Our Mission

To improve individual and community health through services, education, and collaborative action.

Our Vision

We envision a thriving community where people make healthy choices in healthy environments.

CHA does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.