Help Desk TechnicianVirtualVocations • Inglewood, California, United States

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Help Desk Technician

VirtualVocations • Inglewood, California, United States

[job_card.variable_days_ago]

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[job_card.full_time]

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A company is looking for Help Desk Technicians for the overnight shift.

Key Responsibilities

Manage technical issues via phone, email, and Microsoft Teams during overnight hours

Monitor, create, and resolve support tickets using ServiceNow

Provide hardware and device support for laptops, desktops, and Chromebooks, including specialized equipment

Required Qualifications

At least 1 year of experience in a Help Desk or similar technical support role

Strong knowledge of Windows OS, ChromeOS, and Microsoft Office

Experience with ServiceNow for ticket management and familiarity with Microsoft Intune

Ability to troubleshoot hardware issues, including Zebra printers and handheld scanners

Self-motivated and accountable, especially during graveyard hours

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Help Desk Technician • Inglewood, California, United States

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