Talent.com
Retail Associate
Retail AssociateRoss Stores • Belton, MO, US
[error_messages.no_longer_accepting]
Retail Associate

Retail Associate

Ross Stores • Belton, MO, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Retail Associate

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

Essential Functions

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • Competencies

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory Responsibilities

    None

    Disclaimer

    This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    [job_alerts.create_a_job]

    Retail Associate • Belton, MO, US

    [internal_linking.similar_jobs]
    Retail Sales Associate - 2943

    Retail Sales Associate - 2943

    First Cash, Inc. • Kansas City, MO, US
    [job_card.full_time]
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...[show_more]
    [last_updated.last_updated_30]
    Retail Sales Associate

    Retail Sales Associate

    VirtualVocations • Kansas City, Missouri, United States
    [job_card.full_time]
    A company is looking for a Resales Specialist (Client Advisor) in Palo Alto.Key Responsibilities Drive sales through client engagement and product knowledge Provide high-level service while mana...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Associate

    Store Associate

    The Sherwin-Williams Company • Overland Park, KS, United States
    [job_card.full_time]
    This position is essential to the success of our retail stores.Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Willi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Part Time Retail Associate - Liberty

    Part Time Retail Associate - Liberty

    Sun Tan City - JB and Associates • Kansas City, MO, US
    [job_card.full_time] +1
    BONUSES, FREE TANNING & PRODUCT DISCOUNTS !.Employment growth opportunities.Employee discount on products and services.Anniversary gifts for years of service. Fun environment with contests and i...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Part Time Store Associate

    Retail Part Time Store Associate

    Office Depot • Kansas City, MO, US
    [job_card.part_time]
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Store Associate

    Retail Store Associate

    Savers / Value Village • Shawnee, Kansas, United States
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    Job Title : Retail Store Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, ...[show_more]
    [last_updated.last_updated_30]
    Retail Sales Associate

    Retail Sales Associate

    Missouri Staffing • Belton, MO, US
    [job_card.full_time] +1
    A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and take pride in what you do! The ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Retail Sales Associate

    Retail Sales Associate

    Harbor Freight Tools • Kansas City, MO, United States
    [job_card.full_time] +1
    Job Description A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and take pride in ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Associates

    Retail Associates

    Hobby Lobby • Overland Park, KS, United States
    [job_card.full_time]
    Job Description - Overview Immediate Openings! We are currently accepting applications for seasonal positions! We offer exciting career opportunities for bright, energetic and talented individua...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail - Associate Boutique Manager, Store Management

    Retail - Associate Boutique Manager, Store Management

    Aritzia LP • Leawood, KS, US
    [job_card.full_time]
    The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences. Aritzia is growing, and our Store Management team is growing with...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Sales Associate - 2944

    Retail Sales Associate - 2944

    First Cash, Inc. • Kansas City, MO, US
    [job_card.full_time]
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...[show_more]
    [last_updated.last_updated_30]
    Retail Sales Associate

    Retail Sales Associate

    francesca's • Kansas City, KS, United States
    [job_card.part_time]
    Location : 1847 Village West Pkwy Kansas City, Kansas 66111.We offer a creative and friendly environment with plenty of opportunity for advancement. Our inclusive brand reflects our people and commit...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate | Oak Park

    Retail Sales Associate | Oak Park

    Lovisa • Overland Park, KS, US
    [job_card.part_time]
    Join the Lovisa Team – Where Fashion and Fun Come Together! ✨.Ready to dive into the world of super stylish jewellery that doesn’t break the bank? Lovisa is the ultimate go-to destinati...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Seasonal Retail Sales Associate

    Seasonal Retail Sales Associate

    francesca's • Kansas City, KS, United States
    [job_card.temporary]
    Location : 1847 Village West Pkwy Kansas City, Kansas 66111.Employee Type : Seasonal (Seasonal).We offer a creative and friendly environment with plenty of opportunity for advancement.Our inclusive b...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    Palm Beach Tan - Old Trinity Management Company • Mission, KS, US
    [job_card.full_time] +1
    We are looking for upbeat, personable, and sales driven individuals to accurately represent our brand, provide our clients with exceptional customer service, and cultivate long-term customer relati...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Store Associate

    Retail Store Associate

    Savers / Value Village • Overland Park, KS, US
    [job_card.full_time] +1
    Job Title : Retail Store Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, ...[show_more]
    [last_updated.last_updated_30]
    Retail Sales Associate

    Retail Sales Associate

    Francesca's • Overland Park, KS, US
    [job_card.full_time]
    We offer a creative and friendly environment with plenty of opportunity for advancement.Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering uniq...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Wireless Retail Sales Associate - W2857

    Wireless Retail Sales Associate - W2857

    OSL Retail Services Inc • Kansas City, MO, US
    [job_card.full_time]
    Ready to unlock unlimited earning potential?.You will have unlimited earning potential with $14 / hour base pay and uncapped commission! Employees earn $17 / hour just hitting minimum expectations and ...[show_more]
    [last_updated.last_updated_30] • [promoted]