Technical/Functional Skills
Network Management
Experience Required: 5+ Years
5+ Years
Roles & Responsibilities
·Manage LAN/WAN network administration, enterprise wireless, Cisco/Palo Alto firewall administration.
·Experience with Cisco ACI a must
·Troubleshooting advanced network issues and performing call backs, ensuring issues are resolved & appropriate solution is provided to the customer.
·Manage network tools such as SolarWinds, Panorama, Prime, Cisco DNA, Cisco ISE Infoblox.
·Responsible for investigating causes, tests solutions & suggest solutions in place to reduce the time taken to resolve the network related tickets.
·Make recommendations based on analytics to improve performance an d optimization of network infrastructure.
·Manage new and existing equipment, hardware, and software upgrades.
·Understanding Network support priorities and objectives and taking an active role in accomplishing them.
- Zscaler administration (ZIA and ZPA).
Generic Managerial Skills
Work towards resolution and engage all required parties to support till the issue is resolved.
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