ServiceNow Business Process Consultant

Our Client is seeking a ServiceNow Business Process Consultant for a W2 only, extendable 1-year Contract position in Sunnyvale, CA. This position pays $40-50/hr. W2.
Job Summary:
We are seeking a skilled and experienced ServiceNow Business Process Consultant to join our team. The ideal candidate will have extensive experience in analyzing, designing, and implementing efficient and effective business processes within the ServiceNow platform. This role involves working closely with clients to understand their business requirements, identify areas for improvement, and develop innovative solutions.
Key Responsibilities:
• Conduct in-depth analysis of existing business processes and workflows, working closely with stakeholders to identify pain points, inefficiencies, and areas for improvement.
• Design and implement business process solutions using the ServiceNow platform.
• Collaborate with cross-functional teams (ITOM, Service Catalog & ITAM) and clients to understand their requirements and develop innovative solutions.
• Provide expertise in ServiceNow and business processes to enhance productivity and optimize workflows.
• Create and maintain technical documentation and process maps.
• Conduct training sessions and workshops for clients and internal teams.
• Stay updated with the latest ServiceNow features and best practices.
Required Skills:
• Minimum of 8-10 years of experience working with ServiceNow and business process analysis.
• Strong understanding of ITIL processes and ServiceNow modules (ITSM, ITOM, ITBM, etc.).
• Experience with ServiceNow BCM, GRC, and IRM modules.
• Proficiency in business process modeling and analysis tools.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are a plus.
• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Experience with Agile methodologies.
• Knowledge of cloud platforms and technologies.
• Familiarity with other ITSM tools and platforms.



Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. As a contractor you may also be eligible for health benefits such as health, dental, and vision as well as access to a 401K plan.

Applicants should apply via The Mice Groups Inc. website or through this careers site posting.
We are an equal opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.


One of the basic principles The Mice Groups follows in designing and operating this website is that we ask for only the information we need to provide the service you’ve requested.
The Mice Groups does not currently collect personal identifying information via its website except (i) to the extent that you provide this information in an online job application and (ii) to the extent that your web browser provides personal identifying information.
The Mice Groups will use your personally identifying information solely for the purpose for which you submitted the information. The Mice Groups may, however, aggregate certain elements of your personal identifying information with the information of other users of our website to analyze the usefulness and popularity of various web pages on its website.
The Mice Groups reserves the right to change this policy at any time by posting a new privacy policy at this location. Questions regarding this statement should be directed to