Assistant General Manager

About Cuerno

Cuerno is a modern, hospitality-driven restaurant rooted in vibrant culinary traditions and elevated service. We are dedicated to creating exceptional guest experiences through thoughtful leadership, teamwork, and a commitment to excellence.

Position Summary

We are seeking an experienced, passionate, and hands-on Assistant General Manager (AGM) to support day-to-day operations and uphold the highest standards of service and hospitality. The AGM will work closely with the General Manager and department leads to lead service, foster staff development, and ensure an exceptional dining experience for every guest.

Key Responsibilities

Support all front-of-house operations with a focus on service quality, team training, and guest satisfaction

Supervise daily floor operations and serve as Manager on Duty as needed

Collaborate with the GM on scheduling, inventory, payroll, and service execution

Train, mentor, and motivate FOH staff to meet performance and hospitality standards

Handle guest relations with a proactive, solutions-oriented approach

Ensure compliance with health, safety, and company standards

Contribute to a positive, professional, and respectful work environment

Qualifications

3+ years of leadership experience in a high-volume, full-service restaurant

Fine Dining and Mexican Restaurant experience a   plus

A passion for exceptional service and creating memorable guest experiences

Strong communication and team leadership skills

Detail-oriented, organized, and composed under pressure

Passion for hospitality and guest experience

Experience with Resy and Toast systems preferred

NYC DOH Food Handler’s Certification a plus

Compensation & Benefits

Competitive salary (based on experience)

Health insurance options

Paid time off

Opportunities for growth within a growing hospitality group