Business AnalystRose International • Springfield, MA, USA
Business Analyst
Rose International • Springfield, MA, USA
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.temporary]
[job_card.job_description]7+ years of experience supporting projects and driving execution of complex technical work Business Analyst experience with Underwriting systems Understanding of Waterfall and Agile processes and documentation Strong requirements documentation skills Ability to analyze end-to-end process flows and system interconnectivity Strategic thinking and attention to detail Ability to collaborate across diverse teams and organizations Knowledge of Life Underwriting Exposure to Customer Experience (CX) and User Experience (UX) practices Experience with JIRA and Confluence tools Proven ability to partner with cross-functional teams for design, testing, and deployment Strong problem-solving and process improvement mindset Ability to adapt to changing business priorities Serve as a Business Analyst for projects, applications, and technologies within Protection New Business and Underwriting Document business requirements with detailed technical specifications Understand and document process flows, ensuring system interconnectivity Act as a liaison between Underwriting and other teams, advocating for business needs Translate customer and employee requirements into actionable business solutions Provide documentation to support prioritization of features and enhancements Support Product Manager and Business Owner in aligning requirements with roadmaps Identify opportunities to improve business processes through vendor updates and new features Document procedural and process changes as needed Ensure development outputs meet business expectations through cross-functional collaboration Apply change management principles to ensure readiness for process and system updates Work independently on high-visibility, cross-divisional projects Document complex business problems and drive continuous improvement initiatives 11 / 17 / 2025 Strong experience in Underwriting systems is required Role focuses on platform modernization and cross-functional collaboration Ability to manage end-to-end business requirements across customer experience processes Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.
Required Education :
- Bachelor’s degree
Required Qualifications / Skills / Experience :
Preferred Qualifications / Skills / Experience :
Business Analyst Overview :
The Business Analyst supports the Protection New Business and Underwriting organization, focusing on platform modernization initiatives. This role is responsible for gathering, synthesizing, and documenting business requirements, rules configurations, and UAT testing needs to support Underwriting operations. The analyst acts as a bridge between business and technology, translating complex needs into actionable technical requirements while ensuring that system enhancements improve both customer and employee experiences. Success in this role requires a strategic mindset, attention to detail, and the ability to navigate a dynamic, matrixed environment by collaborating with multiple teams to drive end-to-end solutions and process improvements.
Job Duties :
Estimated Start Date :
Specific Details to Call Attention To :
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