Operations Analyst, Healthcare Research

Responsibilities:

• Maintain feedback loop for Healthcare’s inner and external programs. Ensure feedback forms are completed post-project by both parties.
• Manage various delivery teams’ JobBook & NextWorkBench activities to ensure timely inclusion of financials and required documents.
• Provide back-up support as needed for various administrative and office roles
• Manages required training records, compliance requirements, basic background checks, and privacy policies (EphMRA, BHBIA, and client training tracking)
• Oversee various audit-based requirements for clients as needed
• Manage the secure drive network to ensure compliance and minimize risk of client IP
• Manage training-related administrative tasks such as calendar invitations and post-training feedback surveys

Required Skills:

• High School Diploma or higher
• Proven experience managing / prioritizing multiple accountabilities simultaneously in a fast-paced environment with high levels of detail and demand
• Customer service orientation: proven experience managing relationships to identify needs, understanding and/or translating needs into action
• General numeric aptitude/ financial skills
• Detail Orientation: ability to balance a multitude of logistical requirements, key milestones and execution/coordination of tasks
• Strong oral/written communication skills: able to understand/interpret, clarify and confirm others’ communications/ requests; must be concise
• Proficient in MS Office
• Coordinating and tracking projects
• Utilizing web-based software preferred
• Excellent time management, focused and efficient
• Ability to juggle several projects simultaneously, while prioritizing deadlines
• Comfortable working across departments and team

If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to!

In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $50,000 to $55,000 Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

What’s in it for you:

At Ipsos, you will experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, and wellness benefits), a flexible workplace policy, and a strong collaborative culture.