Title : Data Center Technician
Location : Memphis, TN 38118 | On-site
Pay Rate : $32.37 Hourly W2
Type : Contract to Hire
Shift Timings : 8-5 / M-F
- Will provide troubleshooting, repair, parts ordering, preventative maintenance, and Installation of Dell product located at Customer Site.
- Triage issues with direction from Dell Support
- Execute plan of action from Dell Domain Engineer / L3
- Document POA Results, logs, and service reports (Parts numbers / PPID of old / new parts replaced) to Dell via case email
- Reseating parts, swap or replace parts
- Server Testing and validation (running diagnostics, capturing, and uploading logs)
- Upgrading Firmware as needed
- Parts locker management, manage inbound and outbound parts
- Spare parts management, separate from parts locker (during CW server deployments)
You will be successful in this role if you have :
High School Diploma or GED requiredMay require technical certification or associate degreeGenerally, 4-6 years’ experience in area of responsibilityTechnical Ability :
Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds)Experience with server swaps and deploymentsExperience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements)Experience with water cooling servers (desirable, not required)Familiarity with LinuxHas built PCsFollows provided Plan of Action (POA) from supportStays current with technology (reading, company announcements, continuous learning)Can handle the physical demands of the jobDocumentation :
Provides real-time, detailed documentationDemonstrates good documentation habitsHas experience in documentation