Senior Technical Program Manager

Role :

As a Sr Technical Program Manager, you'll join our Data & Digital team helping us lead, design and build our digital transformation and define what's next for our business, while working in an organization that's continuously investing in data and systems. You will be a leader of the technical program management team leading a team of technical program managers as well as driving execution for some of the organization's medium to large initiatives, creating tight collaboration between engineering and product, and improving our ways of working. You will be focused on managing programs aligned to our organization's strategies, creating new capabilities, continuing our focus to bring the most value to our customers as well as leading a team to develop standards and best practices for technical program management.

Responsibilities :

• Work with our technical BPM and Agile teams to develop standards and best practices for our technical program management practice
• Leverage technical expertise to develop thorough integrated program plans with key milestones and outcomes : project plans, timelines, milestones, financial management, performance metrics, and / or resource needs for complex programs
• Manage integrated program plans, identify and mitigate risks, solve for dependencies, remove impediments, and ensure timely and smooth program delivery
• Communicates the program status and risk to relevant stakeholders and holds them accountable for following the established schedule, risk mitigation plans, and processes.
• Support development of technical program standards, governance and framework to ensure delivery predictability and consistency
• Manage budgets, schedules, scope, resource utilization, risks and risk mitigation plans, issues, and delivery to plan for the program
• Collaborate with Product Managers, Architecture, Data Management, and Engineering to define and deliver program OKRs
• Partner with teams such as Product, Engineering, Architecture, Data Management, Business stakeholders and executive leadership-to ensure communication and alignment across teams and to foster collaboration
• Operate across teams using the appropriate frameworks to close gaps, remove blocking issues, and ensure successful delivery of major initiatives.
• Define program charter and program playbook to clearly define the roles and responsibilities of individual parties in the program
• Participate in defining RFP, reviewing responses to RFP, vendor selection SOW review as well as SOW management
• Conduct program evaluations, including capturing relevant, timely feedback and incorporating successes and areas for improvement into future iterations of the programs. Partnering with the program leads and to determine success metrics and measure impact of each program over time
• Bring in the latest innovative thinking and ideas from the Agile community to increase agility, leveraging lean, scrum, Kanban, and other agile principles

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