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Associate Product Support Analyst
Associate Product Support AnalystVirtualVocations • Manassas, Virginia, United States
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Associate Product Support Analyst

Associate Product Support Analyst

VirtualVocations • Manassas, Virginia, United States
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  • [job_card.full_time]
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A company is looking for an Associate Product Support Analyst for 2nd / 3rd shift.

Key Responsibilities

Act as a support liaison for functional and technical inquiries related to Hospitality product lines

Provide timely and courteous customer service while resolving incidents and queries

Maintain effective communication with customers to manage expectations and ensure satisfaction

Required Qualifications

Experience in customer service or support roles

Ability to evaluate solutions for product-related questions

Familiarity with operating environments

Willingness to work 2nd or 3rd shifts, including weekends and holidays

US Citizenship required due to government contract obligations

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Product Analyst • Manassas, Virginia, United States

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