Talent.com
Client Services Administrator
Client Services AdministratorOrkin LLC • Fort Wayne, IN, US
Client Services Administrator

Client Services Administrator

Orkin LLC • Fort Wayne, IN, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Overview

If You’re Great at Helping People, We’ve Got the Career for You

Are you a natural communicator who enjoys solving problems and creating great customer experiences? At Orkin, we’ll turn your people skills and attention to detail into a rewarding, long-term career with opportunities for growth and the backing of the most recognized name in pest control.

As an Orkin Customer Service Specialist, you’ll be the friendly, knowledgeable voice our customers count on every day. You’ll handle service requests, schedule appointments, resolve concerns, and support our field team in delivering the exceptional service Orkin is known for. Your ability to listen, multitask, and find solutions will help ensure every customer feels valued and protected.

Backed by over 120 years of industry expertise, the Orkin Guarantee, and a trusted brand that customers already believe in, you’ll have everything you need to provide top-tier service with confidence.

You’ll enjoy award-winning training, career advancement opportunities, and the satisfaction of knowing your work helps protect homes, businesses, and families. With Orkin’s industry-leading tools, supportive team culture, and commitment to excellence, you’ll have the foundation for success and a company that’s invested in your future.

Why Orkin?

You’ll have more than a job; you’ll have a career with growth potential and benefits that go beyond the basics. This includes competitive compensation and a 401(k) retirement savings plan. Not to mention, you’ll also receive opportunities to volunteer and give back, ensuring everyone has a safe place to live, work, and play. Work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.

With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience is required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession-resistant.

We are driven by a shared mission and grounded in values that define everything we do :

  • Safety
  • Professionalism
  • Empathy
  • Integrity
  • Innovation

With a reputation built over more than a century and a team-first culture, you’ll feel supported from day one with the freedom and tools to succeed.

Responsibilities

What You’ll Be Doing

  • Answer incoming calls and make outbound calls to customers to schedule, confirm, and follow up on service appointments.
  • Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules; don’t worry, we will train you!
  • Apply expertise developed in training to schedule appointments for technicians to efficiently minimize driving time and / or distance as needed and recommend alternative routes when appropriate
  • Use your sharp listening skills and probing questions to identify the customer’s concern and evaluate their needs
  • Monitor, update, and maintain customer database with accurate customer information, including call details, disposition of calls, payments, and other results
  • Reschedule unserved accounts within 24 hours
  • Participate in quality assurance processes, programs, and initiatives
  • Safeguards customers’ privacy and other proprietary information

    • What’s In It for You?

  • Competitive Earnings Starting at $17-18 per hour (based on experience), plus commissions.
  • Performance Bonuses – Get rewarded for exceeding goals and delivering exceptional service.
  • Industry leading, quality, and comprehensive training program.
  • Benefits That Go Beyond :
  • Medical, Dental, Vision & Life Insurance
  • 401(k) with company match
  • Paid vacation, sick leave, and holidays
  • Employee Stock Purchase Plan
  • Career Growth Opportunities – We promote from within and invest in your future.

    • Qualifications

    You’d Be a Great Fit If You :

  • Love helping people and creating positive customer experiences
  • Are a strong communicator who enjoys solving problems.
  • Have previous Customer Service or Administrative experience (preferred)
  • Stay organized, detail-oriented, and calm under pressure.
  • Are confident using computers, scheduling systems, and multitasking throughout the day.
  • Thrive in a team environment and take pride in providing exceptional support.

    • What will my work environment be like?

    Candidates must meet physical job requirements and safely perform the job duties with or without accommodation :

  • You must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
  • Be able to regularly lift and / or move up to 25 pounds.

    • Orkin is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer

    [job_alerts.create_a_job]

    Service Administrator • Fort Wayne, IN, US

    [internal_linking.similar_jobs]
    Accounts Receivable & Payroll Administrator

    Accounts Receivable & Payroll Administrator

    Weigand Construction Co., Inc. • Fort Wayne, Indiana, United States
    [job_card.full_time]
    Accounts Receivable & Payroll Administrator.Fort Wayne team! If you thrive in a fast-paced environment, love working with both numbers and people, and want to be part of a company that's been build...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Administrator

    Administrator

    Avenues Recovery • Fort Wayne, IN, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with seventeen locations.We offer highly individualized treatment in a clean, modern, comfortable setting,.PHP, IOP...[show_more]
    [last_updated.last_updated_variable_days]
    Claims Operations Specialist

    Claims Operations Specialist

    MedPro • Fort Wayne, IN, US
    [job_card.full_time]
    We're an industry-leading Berkshire Hathaway insurance company with a passion for our clients and our team.We are hundreds of professionals with varied backgrounds and experience levels who came to...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Outbound Coordinator

    Service Outbound Coordinator

    Sweetwater • Fort Wayne, IN, US
    [job_card.full_time]
    Sweetwater, the nation's #1 online retailer of pro audio equipment and music instruments is seeking to hire a Service Outbound Coordinator to add to our growing Service team.The individual in this ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Branch Banking - Client Consultant II - Float

    Branch Banking - Client Consultant II - Float

    Flagstar Bank • Fort Wayne, IN, US
    [job_card.full_time]
    Branch Banking - Client Consultant II - Float.Location : Fort Wayne, IN 46814.A Branch Banking Client Consultant II - Float travels between assigned branches in order to provide customers with high ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Accounts Payable Specialist

    Accounts Payable Specialist

    Biggs Group • Decatur, Indiana, United States
    [job_card.full_time]
    The Accounts Payable Specialist ensures the company’s payable invoices are processed accurately and paid on time.Accurately label and track invoices, vouchers, expense reports, check requests, prop...[show_more]
    [last_updated.last_updated_30] • [promoted]
    AP / AR (Accounts Payable / Accounts Receivable) - Business Office Specialist

    AP / AR (Accounts Payable / Accounts Receivable) - Business Office Specialist

    Educational Service Unit #4 • Fort Wayne, IN, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    The Business Office Specialist - Accounts Payable / Receivable is responsible for maintaining accurate and timely financial records related to the payment of obligations and the collection of revenue...[show_more]
    [last_updated.last_updated_variable_days]
    AR - Billing Administrator

    AR - Billing Administrator

    Nucor • Fort Wayne, IN, US
    [job_card.full_time]
    Responsible for all invoicing, tracking, and reconciliation of project billing for multiple fabrication facilities.Must adhere to Nucor's safety programs and standards. Demonstrate conduct consisten...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    AR - Billing Administrator

    AR - Billing Administrator

    Nucor Steel Auburn • Fort Wayne, IN, United States
    [job_card.full_time]
    Location : [[filter4]] , [[filter3]] , [[filter2]].Other Available Locations : [[mfield1]].Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America'...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Fleet Administrator

    Fleet Administrator

    EMCOR Group • Fort Wayne, IN, US
    [job_card.full_time]
    P is looking for a Fleet Administrator.In this position you will be responsible for administrative duties related to the company vehicle fleet and enforcement of fleet policy to ensure the efficien...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Branch Banking - Client Consultant I

    Branch Banking - Client Consultant I

    Flagstar Bank • Fort Wayne, IN, US
    [job_card.full_time]
    Branch Banking - Client Consultant I.Location : Fort Wayne, IN 46806.Job Summary : A Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial servic...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Service Representative

    Patient Service Representative

    The Bowen Center • Fort Wayne, IN, US
    [job_card.full_time]
    Patient Service Representative.The Patient Services Representative provides customer service support to both internal and external customers. Duties include working directly with patients to assist ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Accounting Services Manager

    Accounting Services Manager

    KSM Business Services, Inc. • Fort Wayne, IN, United States
    [job_card.full_time]
    We're KSM, one of the top 50 largest independent advisory, tax, and audit firms in the United States.But more than our size, it's our people and culture that set us apart.We believe great things ha...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Patient Services Specialist

    Patient Services Specialist

    American Oncology Management Company • Fort Wayne, IN, United States
    [job_card.full_time]
    Fort Wayne Medical Oncology and Hematology.The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their informatio...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Eligibility Screening Services Representative - Onsite

    Eligibility Screening Services Representative - Onsite

    Community Health System • Fort Wayne, IN, United States
    [job_card.full_time]
    Job Summary The Schedule for this position is : Tues-Fri 9 : 00 AM-5 : 30 PM, Sat 8 AM-4 : 30 PM The Customer Service Representative I serves as the initial point of contact for customers, addressing in...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Collections Specialist

    Collections Specialist

    Indiana Staffing • Fort Wayne, IN, US
    [job_card.full_time]
    We are looking for an experienced Collections Specialist to join our team on a contract basis in Fort Wayne, Indiana.In this role, you will play a critical part in ensuring timely payments and reso...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Restaurant Delivery - Flexible Schedule

    Restaurant Delivery - Flexible Schedule

    DoorDash • Berne, IN, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Loan Systems Administrator

    Loan Systems Administrator

    Beacon Credit Union • Fort Wayne, IN, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We are currently filling one non-technical loan system administration position that can work remotely from home or be based out of various Beacon offices. The employee must be willing to travel and ...[show_more]
    [last_updated.last_updated_30]