Job Description
Job Description
Overview
If You’re Great at Helping People, We’ve Got the Career for You
Are you a natural communicator who enjoys solving problems and creating great customer experiences? At Orkin, we’ll turn your people skills and attention to detail into a rewarding, long-term career with opportunities for growth and the backing of the most recognized name in pest control.
As an Orkin Customer Service Specialist, you’ll be the friendly, knowledgeable voice our customers count on every day. You’ll handle service requests, schedule appointments, resolve concerns, and support our field team in delivering the exceptional service Orkin is known for. Your ability to listen, multitask, and find solutions will help ensure every customer feels valued and protected.
Backed by over 120 years of industry expertise, the Orkin Guarantee, and a trusted brand that customers already believe in, you’ll have everything you need to provide top-tier service with confidence.
You’ll enjoy award-winning training, career advancement opportunities, and the satisfaction of knowing your work helps protect homes, businesses, and families. With Orkin’s industry-leading tools, supportive team culture, and commitment to excellence, you’ll have the foundation for success and a company that’s invested in your future.
Why Orkin?
You’ll have more than a job; you’ll have a career with growth potential and benefits that go beyond the basics. This includes competitive compensation and a 401(k) retirement savings plan. Not to mention, you’ll also receive opportunities to volunteer and give back, ensuring everyone has a safe place to live, work, and play. Work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.
With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience is required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession-resistant.
We are driven by a shared mission and grounded in values that define everything we do :
With a reputation built over more than a century and a team-first culture, you’ll feel supported from day one with the freedom and tools to succeed.
Responsibilities
What You’ll Be Doing
What’s In It for You?
Qualifications
You’d Be a Great Fit If You :
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodation :
Orkin is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer
Service Administrator • Fort Wayne, IN, US