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Courtyard Chicago Schaumburg - Food & Beverage Supervisor
Courtyard Chicago Schaumburg - Food & Beverage SupervisorAimbridge Hospitality • Schaumburg, Illinois, United States, 60173
Courtyard Chicago Schaumburg - Food & Beverage Supervisor

Courtyard Chicago Schaumburg - Food & Beverage Supervisor

Aimbridge Hospitality • Schaumburg, Illinois, United States, 60173
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  • [job_card.full_time]
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Courtyard Chicago Schaumburg - Food & Beverage Supervisor

The Food & Beverage Supervisor is responsible for assisting the Food and Beverage Manager in ensuring first quality Food and Beverage service, while maintaining adherence to budgeted payroll and overhead costs. He / she is also responsible for continually working toward improving Food and Beverage sales revenues beyond budget.

QUALIFICATIONS :

  • At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
  • College course work in related field helpful.
  • Previous supervisory responsibility preferred.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
  • Must work well in stressful, high pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.

RESPONSIBILITIES :

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Be familiar with the organization of Aimbridge Hospitality Hotels and know the function of each department.
  • Assist Food and Beverage Manager in maintaining food and beverage costs.
  • Maintain close communication links with all employees, seeking input regarding food and beverage issues and acting as a motivating influence.
  • Monitor and follow up on all servers' cash overages and shortages.
  • Maintain service standards throughout the department by using such quality control instruments as Standard of the Week and coaching sessions.
  • Immediately follow up on accidents, problems or guest complaints in the Food and Beverage Department.
  • Be familiar with and able to react to emergency situations by knowing locations of fire and extinguishers and exits.
  • Maintain proper consistent disciplinary actions for all Food and Beverage employees.
  • Be familiar with P.O.S. system used in the hotel.
  • Ensure employees are at all times, attentive, friendly, helpful and courteous to guests, employees and other managers.
  • Assist the Food and Beverage Manager in wage progress and productivity reports for Food and Beverage Department.
  • Assist in preparation of staff schedules according to business forecast, maintaining adherence to wage control, productivity standards and guest service scores.
  • Assist in monthly food and beverage inventories and reconciliations.
  • Ensure all side work duties are completed by servers.
  • Assist Food and Beverage Manager in developing promotional ideas.
  • Assist Food and Beverage Manager in planning and organizing monthly department meetings.
  • Initiate and promote sales efforts for all service personnel.
  • Assist the Food and Beverage Manager in preparing for and conducting employee performance appraisals.
  • Assist the Food and Beverage Manager and Food Production Manager in maintaining and improving the quality and presentation of all food products.
  • Attend weekly Food and Beverage meeting, daily pre-meal meetings, and other meetings as required by management.
  • Perform any other duties as requested by management.
  • After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

  • Now offering Daily Pay ! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan
  • PROPERTY INFORMATION :

    Located in the heart of Schaumburg, steps from top corporate businesses, over 200 restaurants, and Woodfield Mall, Courtyard by Marriott Chicago Schaumburg / Woodfield Mall, is 15 miles from O'Hare International Airport and a short Metra train to downtown Chicago. Every room is equipped with free Wi-Fi and a convenient mini-fridge. Guests can sit back and relax on a comfy pullout sofa in front of a flat-screen TV with premium cable. Unmatched by other Schaumburg hotels, we offer an onsite Bistro serving healthy breakfast items, Starbucks coffee and a delicious dinner menu with full bar. With an interactive GoBoard, free property-wide Wi-Fi and free shuttle service within a 5-mile radius, business travelers from Paylocity, Experian,Canon, and ITW can get work done anywhere.

    Application deadline for Colorado positions :

    Compensation details : 22 Hourly Wage

    PI24fdcb15b329-30511-39160356

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