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Manager, IT Software Lifecycle & Vulnerability Remediation
Manager, IT Software Lifecycle & Vulnerability RemediationKPMG • Shreveport, LA
Manager, IT Software Lifecycle & Vulnerability Remediation

Manager, IT Software Lifecycle & Vulnerability Remediation

KPMG • Shreveport, LA
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  • [job_card.full_time]
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Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Manager, IT Software Lifecycle & Vulnerability Remediation to join our Digital Nexus Technology organization. This is a hybrid work opportunity.

Responsibilities :

  • Manage Agile squads in the end user computing estate, coaching contributors on proper methodologies to enhance burndown and velocity
  • Investigate, analyze, troubleshoot, resolve, and report on operating system and application vulnerabilities to address end-of-support or end-of-life software to ensure the stability and security of the desktop environment through automated, packaged solutions
  • Collaborate with application owners, including planning and execution of upgrades, patches, replacements, decommissioning, including over-the-shoulder support for desktop systems when required to maintain system integrity and security
  • Create and maintain documentation, including operational procedures, knowledge articles, user reference guides, and project plans; perform system health checks and create test plans and cases for new applications and tool offerings, recommending and implementing enhancements where needed
  • Manage and enhance deployment schedules as needed; act as point of escalation for Level 3 support and major incidents, working with partners and vendors when needed to resolve complex technical issues
  • Work with all business, engineering, operations, and support teams to provide direction and support, streamline processes, gain efficiencies, and enhance the overall user experience
  • Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications :

  • Minimum five years of recent experience in leading Agile squads and managing second level or higher IT engineering or operations in a medium-to-large enterprise environment
  • Agile certifications are a plus
  • Strong knowledge of Jira, Windows 11, Mac OS, Linux, Hybrid Join, Co-management, Intune Management, Entra, Active Directory, Group Policy, Virtualization (Citirx,VMWare), Bitlocker, Office Suite (M365), Browsers (Chrome, Edge, FireFox), SharePoint, PowerBI, SQL, Visio, PowerShell, Service Now, MEM / MECM / SCCM
  • Solid understanding of software and vulnerability management concepts in a large enterprise
  • Exceptional customer service skills with the ability to work with onshore & offshore business units and interact with individuals at all levels of responsibility and authority
  • Strong verbal and written communication, problem solving, analytical, and independent judgment skills to support an environment driven by customer service and teamwork; ability to positively influence, mentor and be a credible source of knowledge to less experienced team members
  • Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
  • KPMG LLP and its affiliates and subsidiaries (“KPMG”) complies with all local / state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.Follow this link to obtain salary ranges by city outside of CA :

    https : / / kpmg.com / us / en / how-we-work / pay-transparency.html / ?id=6707_9_25

    KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.Los Angeles County applicants : Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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    Manager Remediation • Shreveport, LA

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